Sarah Childs

Key Highlights & Responsibilities

• Following their Series B raise, I was brought into support the scaling of the business from 60 to 100+ emhployees.
• Owned Tech hiring (included Engineering Managers, Fullstack Engineers, DevOps, QA Engineers). Also hired in Product, Commercial, Clinical and Ops.
• Worked with SMT to design org strctures and forecast a hiring plan.
• Values based hiring - collaborated with Hiring Managers to build efficient interview processes and create appropriate tasks for assessment.
• Data reporting - monitored and introduced new features to our Recruitment Tracker (built in Notion), to track TTH, TTF and forecast offers and start dates.
• Employer branding - redesigned job ad formats and created content promoting employees for Linkedin.

Key Achievements & Highlights

• Contributed to the scale up of Trainline from 650 emps to circa 1200
• Owned all recruitment for Product, Commercial, Brand and Growth Marketing functions- resulting in over 130 hires to date
• Consistently achieved gender hiring balance of 50/50
• Recruited first 8 marketing hires into new Milan office (2021)
• Hired for newly created functions, including GTM, Data Product Management and Strategy and Operations
• Managed both external and internal hiring projects (including internal reorg)
• Working towards OKRs based on candidate experience, quality of hire, employer brand and DEI

Projects

• Inclusive hiring - data audits and building out toolkit and playbook to be used throughout hiring processes
• Careers site relaunch - as part of the Employer Brand project team this was a 2 year project which went live Oct 2024
• Candidate experience - working as part of a team on offer packs, email templates and looking at how to improve overall CNPS
• Hiring Manager training and Values based interviewing - building out a training programme for existing and new Trainline managers across the business
• ATS implementation (from Lever to SmartRecruiters)

Key Achievements

• Trained 10 junior consultants focusing on placing predominately Software Engineering talent into both large digital businesses and tech start ups
• Designed, built, and delivered entire training programme myself (smart sourcing, profiling, candidate management, candidate experience etc)
• Successfully delivered to volume accounts as well as single vacancy hires
• Remained hands on with recruitment, whilst day to day developing the team
• Organised and hosted a D&I breakfast meet up and Inclusive Leadership roundtable for clients and candidates

Key achievements

• Billed nearly £1m from building up cold ecommerce desk from scratch
• Recruited, trained and developed team of 5 (2 consultants & 3 resourcers)
• Worked in partnership with corporates, SMEs and tech startups
• Built up portfolio of brand new clients in retail, FS and FMCG sector
• Key account management of large corporate accounts