Summary
Overview
Work history
Education
Skills
References
Timeline
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Sarah Charlesworth

Barnsley,South Yorkshire

Summary

I am a dedicated and hardworking professional with over 20 years of experience in customer service and cleaning, committed to delivering high-quality results in every role. Throughout my career, I’ve developed strong interpersonal skills, allowing me to build positive relationships with customers and colleagues alike. In addition to my customer service expertise, I have a solid background in cleaning, maintaining cleanliness and orderliness in both residential and commercial spaces. I am looking for an opportunity to apply my skills in a dynamic environment where I can continue to learn and contribute.

Overview

36
36
years of professional experience
4
4
years of post-secondary education

Work history

Cleaning assistant

OCS Group UK
Barnsley, South Yorkshire
02.2025 - Current
  • Ensured safety standards through correct usage of cleaning chemicals and equipment.
  • Demonstrated punctuality and reliability whilst adhering to assigned schedules without fail.
  • Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.

Housekeeping assistant

Kingswood Learning and Leisure
Penistone, South Yorkshire
02.2016 - 01.2025
  • As a housekeeper I was responsible for maintaining cleanliness and organisation in guests rooms, public areas and various facilities. My duties included dusting, sweeping, vacuuming, mopping and sanitizing surfaces to ensure a hygienic environment.
  • Managed laundry tasks including washing, folding, and replacing linens, towels and other essentials
  • With this role I had to ensure all maintenance and safety issues that I encountered were reported promptly to the correct department
  • Assisted in training new staff in cleaning protocols and guest service standards
  • Regularly engaged with guests to help improve their stay
  • Adhered to health and safety guidelines to prevent accidents and injuries

Butchers shop manager

J Charlesworth
Barnsley, South Yorkshire
09.1989 - 04.2015
  • Oversaw daily operations of the butchers shop, managing a team of staff to ensure smooth and efficient service
  • Managed customer relations
  • Monitored stock levels, placed orders, and ensured timely deliveries of fresh products
  • Ensured adherence to food safety regulations and quality standards, maintaining a clean and safe environment for both staff and customers
  • Promoted new products by shop placement, advertisement and engagement with customers
  • Managed cash handling

Education

GCSEs -

Charter School
Barnsley
09.1983 - 05.1987

Skills

  • Time management
  • Customer service
  • Organisational skills
  • Good communicational skills
  • COSHH compliant
  • Knowledge or health and safety standards
  • Independent worker and good team worker
  • Cleaning methods
  • Laundry services
  • Quick adaptability
  • Equipment maintenance

References

References available upon request.

Timeline

Cleaning assistant

OCS Group UK
02.2025 - Current

Housekeeping assistant

Kingswood Learning and Leisure
02.2016 - 01.2025

Butchers shop manager

J Charlesworth
09.1989 - 04.2015

GCSEs -

Charter School
09.1983 - 05.1987

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Sarah Charlesworth