Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Sarah Bullock

Rhyl,DEN

Summary

Proven Office Manager with a track record of enhancing team productivity and streamlining operations in my current employment. Excelled in maintaining confidentiality, managing vendor relationships for cost savings, and boosting customer satisfaction. Skilled in office administration including audio typing, diary management and data entry, fostering strong working relationships, demonstrating exceptional organizational and interpersonal abilities.

Overview

27
27
years of professional experience

Work History

Office Manager

Jones & Redfearn
10.2006 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Office Administrator

United European SL
01.1998 - 08.2006
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
  • Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
  • Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
  • Streamlined appointment scheduling for executives, optimizing their daily agendas for maximum productivity.

Education

No Degree -

Prestatyn High School
Prestatyn, United Kingdom

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Clerical support
  • Relationship building
  • Mail handling
  • Scheduling
  • Inventory control
  • Staff management
  • Employee supervision
  • Staff hiring
  • Administrative oversight
  • Training and coaching
  • Report preparation
  • Meeting planning
  • Database administration
  • Travel coordination
  • Contract administration
  • Information protection
  • Technical support
  • Contract negotiations
  • Report writing
  • Vendor engagement
  • Banking operations
  • Computer skills
  • Customer relationship management
  • Problem resolution
  • Good judgment
  • Documentation and reporting
  • Administration and reporting
  • Schedule management
  • Work Planning and Prioritization
  • Hiring and training

Timeline

Office Manager

Jones & Redfearn
10.2006 - Current

Office Administrator

United European SL
01.1998 - 08.2006

No Degree -

Prestatyn High School
Sarah Bullock