Sarah Bowman
Heywood,Greater Manchester
Summary
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Experienced with administrative work. Ready to help visitors, assist staff and complete different clerical tasks. Strong in time management, multitasking and organisation.
Overview
22
22
years of professional experience
Work history
Administrator / Trainee Project Manager
AM Fire Systems LTD
05.2018 - Current
- Dealing with 34 Sprinkler engineers, allocating work and booking all travel arrangements
- Processing timesheets and expenses
- Routing engineers to call outs
- On site visits with clients and engineers
- Material take off for jobs starting on site
- IE ordering of pipework, bracketry, pumps and tanks etc
- Ensuring labour is allocated to projects and ensuring that we meet client schedules
- Building a service schedule and ensuring the schedule is met
- Booking in vehicles for service, MOT and general maintenance
- Checking off engineer reports to ensure they are filled in correctly
- Arranging quotations for any remedial works found on the engineer reports
- Dealing directly with clients
- Purchasing PPE, Stationary and other office equipment
- Daily use of outlook, and other Microsoft packages
- General office admin including, filing, faxing, updating spreadsheets and maintaining files
- Answering all incoming calls and routing to the correct department
- Authorising holidays and updating HR records.
Administration Supervisor / Customer Services
Canute Group
02.2018 - 05.2018
- Dealing with the onsite customers issues and attending a morning meeting
- Contacting delivery points, to notify of late deliveries and failures
- Arranging agency drivers if required, and filling out the correct paperwork
- Payroll and Invoicing
- Daily use of outlook, spreadsheets and in house systems (GTS and ESP)
- General office admin including, filing, faxing, updating spreadsheets and maintaining files
- Tracking Vehicles using Verilocation and Isotrak
- Planning of 7 Artics and 3 Rigids as and when required
- Contacting and negotiating with sub-contractors
- Scanning and uploading pod's
- Answering all incoming calls and routing to the correct department
- Authorising holidays and updating HR records.
Debrief Clerk / Fleet Coordinator
Wincanton Ltd - Heywood
03.2013 - 02.2018
- Dealing with driver and customer queries, contacting delivery points
- Handing out paperwork to drivers and allocating vehicles
- Arranging agency drivers if required, and filling out the correct paperwork
- Carrying out driving license checks
- Driver debrief, including entering drivers arrival and departure times
- General office admin including, filing, faxing, updating spreadsheets and maintaining files
- Dealing with vehicle accidents, making sure they are reported correctly and entered on to webrisk
- Making sure vehicles get presented to the on site VMU for service and MOT
- Maintaining vehicle files, and updating a specially designed service spreadsheet and service boards
- Updating and maintaining FTA system, ensuring all manual entries, holidays and rest days are entered.
Transport Coordinator / Debrief Clerk
Innovate Logistics / Yearsley Group
03.2007 - 03.2013
- Creating and maintaining trailer/vehicle service schedules
- Dealing with vehicle/trailer breakdowns and accidents
- Compiling trailer audits for services and mots
- Dealing with driver and customer queries, contacting customers and delivery points
- Planning driver routes using an in house computer system
- Handing out paperwork to drivers and allocating vehicles
- Arranging agency drivers if required, and filling out the correct paperwork
- Carrying out driving license checks
- Driver debrief, including entering drivers arrival and departure times, checking pods and reporting discrepancies to customer services
- General office admin including, filing, faxing, creating spreadsheets and maintaining files
- Completing Timesheets and driver wages spread sheets, updating driver's attendance / holiday records
- Updating Drivers HR notes on the computer system and carrying out investigations and disciplinary hearings
- Carrying out internal audits on all departments.
Fleet Administrator / Database Clerk
Adis Scaffolding Limited
04.2004 - 03.2007
- Answering all incoming calls and transferring to relevant members of staff
- Dealing with customers both in person and over the telephone
- Filling in accurate reports, filing, photocopying
- Dealing with all aspects of motor vehicles
- Cash Handling
- Using a computer system - all Microsoft programmes and Sage
- Invoicing Customers, chasing payments
- Stock ordering including stationary and all parts
- Reading and imputing site maps into a specialised database.
Internal Sales / Stock Control Clerk
InfastEverbright - Chesterfield
02.2002 - 01.2004
- Assisting Customers, giving quotations
- Dealing with Telephone Enquiries
- Taking down Verbal Orders
- Cold Calling Customers, selling company products over the telephone
- Use of a specialised computer system to check stock levels
- Checking all stock is correct by using designated product codes
- Liaising with warehouse staff.
Education
GNVQ - Health and Social Care
High Peak College
BuxtonSkills
- Absence investigation
- Office supply management
- File and data retrieval systems
- Microsoft Office
- Appointment scheduling
- Office administration
Personal Information
Title: Administrator - AM Fire Systems LTD
Affiliations
- Reading
- Spending quality time with my family
Timeline
Administrator / Trainee Project Manager
AM Fire Systems LTD
05.2018 - Current
Administration Supervisor / Customer Services
Canute Group
02.2018 - 05.2018
Debrief Clerk / Fleet Coordinator
Wincanton Ltd - Heywood
03.2013 - 02.2018
Transport Coordinator / Debrief Clerk
Innovate Logistics / Yearsley Group
03.2007 - 03.2013
Fleet Administrator / Database Clerk
Adis Scaffolding Limited
04.2004 - 03.2007
Internal Sales / Stock Control Clerk
InfastEverbright - Chesterfield
02.2002 - 01.2004
GNVQ - Health and Social Care
High Peak College
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