Sarah Billups

As a retail supervisor my job roles consisted of;

• Assisting the manager with the banking.
• Ensuring all staff had been delegated jobs.
• Placing orders to ensure stock was available at all times.
• Ensured stock taking was completed.
• Dealt with any complaints and refunds that customers had.
• Trained new members of staff.
• Ensured compliance with health and safety regulations for safer working environment.
• Made sure staff rotas were completed.

As a retail assistant my job role consisted of;

• Assisted in stock replenishment to maintain store appearance.
• Handled cash register operations efficiently, minimising queue lengths at checkouts.
• Rotating stock periodically, reducing instances of expired or outdated inventory.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Updated product labelling and pricing to reflect discounts and offers.
• Ensure the shop floor was clean and tidy.
• Ensured that company procedures were followed and all due diligence was completed.
• Receive deliveries and ensure it was correct with no missing items.
• Excellent customer service and ensure the customers needs were met.

As a catering assistant my job role consisted of;

• Taking orders and taking payment.
• Implemented hygiene protocols throughout daily duties ensuring safe food handling.
• Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
• Ensured freshness of ingredients by properly storing them according to food hygiene standards.
• Provided excellent customer service, ensuring guest satisfaction.
• Demonstrated knowledge of dietary restrictions by preparing suitable alternatives as needed.
• Served food and beverages to dining guests with outstanding customer service.
• Cleaned preparation areas thoroughly to avoid cross-contamination.
• Prepared and cooked food to order.
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