Sarah Beeby
Wellingborough,Northamptonshire
Summary
Dedicated professional with extensive expertise in safeguarding knowledge, care planning, and emotional support. Demonstrates exceptional communication skills and empathetic listening, crucial for dealing with vulnerable clients and maintaining professional boundaries. Proficient in activity planning, motivational mentoring, and life-skills development, ensuring comprehensive care management. Skilled in medication administration and finance management, with a strong focus on confidentiality and record-keeping. Committed to enhancing the quality of life for clients through resilience in difficult situations and a deep understanding of behaviour pattern recognition.
Overview
35
35
years of professional experience
Work history
Support worker
Homes2Inspire
Burton Latimer, Northamptonshire
09.2024 - Current
- Built strong relationships through compassionate care and friendly rapport building.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Monitored and documented children's behaviours, activities and development, aiding appropriate care plan management.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Facilitated weekly group meetings, providing safe, secure spaces for service users to interact and socialise.
- Counselled clients through difficult times using approved and compassionate strategies.
- Liaised with external and internal professionals to provide holistic support.
- Highlighted additional support provisions to maximise clients' growth opportunities.
Relationship manager
Henpicked: Menopause in the Workplace
From Home
02.2023 - 09.2025
- Managed long-term customer relationships to increase revenue.
- Delivered excellent customer service and proactively sought innovative ways to enhance service quality.
- Built and carefully managed loyal, profitable client bases.
- Identified and developed new business opportunities, expanding existing client bases.
- Managed membership processing and payments with meticulous attention to accuracy.
- Promoted membership scheme, increasing customer sign-up in line with personal targets.
- Developed profound understanding of clients' businesses and industries, enriching conversations and achieving fair outcomes.
- Maintained up-to-date knowledge of legislation and policy changes.
Team leader
Serve
Higham Ferrers
05.2023 - 08.2024
- Provided leadership and direction for employees, and volunteers, supervising activities for our service users.
- Coached team members through induction process.
- Delegated tasks to make best use of individuals' skills.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
- Followed opening, closing and shift procedures for seamless operations.
- Led the service and motivated team to provide quality activities for service users
- Monitored health and safety measures for guaranteed compliance.
- Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
- Built meaningful rapport with service users with range of conditions.
- Met needs of service users with dementia and handled challenging behaviours.
- Monitored client progress and adapted support programmes to meet changing needs.
- Prepared tasty and healthy meals to meet dietary requirements.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
Family support worker
Home Start
Wellingborough
06.2022 - 09.2023
- Supported and advised parents regarding various issues and signposted additional services.
- Engaged with children and families using creative strategies and professional approach.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Listened to clients' current struggles to signpost relevant support.
- Assisted service users to obtain and access community resources.
- Provided written and electronic reports of conducted work adhering to policies and procedures.
- Offered practical daily living advice, including financial planning and housing support
- Adhered to charity organisation policies and procedures.
Teaching assistant in primary school
Nene Education Trust
Stanwick
03.2017 - 09.2022
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Provided friendly, enthusiastic support to pupils in individual and group support settings.
- Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
- Supervised pupils during lunchtimes and educational visits.
- Coordinated structured and intensive support through interventions.
- Facilitated group interventions for students with diverse abilities.
- Organised class spaces and prepared materials for upcoming teacher lessons.
- Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
- Created positive, engaging learning environments to improve student experiences.
- Offered students personalised support during in-class activities and projects.
- Prepared visual aids, equipment and classroom displays for daily lessons.
- Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes.
Registered Care Manager
Lansdowne Care Services
Bedford
03.1996 - 07.2009
- Constantly met care quality goals, ensuring optimal staffing levels and skill mix were achieved through effective rota management.
- Promoted individual wellbeing, verifying service users were safeguarded against abuse and neglect.
- Accurately assessed care needs of potential service users by conducting thorough pre-admission assessments.
- Recruited and trained high-quality healthcare providers to perform best practices in home care.
- Collaborated with external providers to meet patient care continuity needs.
- Developed and updated personalised care plans suitable for patient needs.
- Managed schedule of staff to establish round the clock working shifts.
- Oversaw budget, managed expenditures and practised cost-effective measures.
- Managed daily service operations through strategic care planning.
Senior Support Worker
Clark House
Finedon
07.1994 - 03.1997
- Adopted person-centred approach in all aspects of care-giving.
- Empowered service users to remain as independent as possible and retain sense of identity.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Supervised patients during outings and physical activities, promoting dignity and independence.
- Administered medication to safeguard health and wellbeing.
- Provided patients with opportunities for social activities, maintaining well-rounded care offerings and enhancing mental wellbeing.
- Promoted community engagement and sense of belonging.
- Collaborated with multidisciplinary health teams to maximise opportunities for therapeutic care.
- Liaised with family members to organise activities and deliver updates on client progress.
- Monitored service user progress, escalating concerns for swift resolution.
- Supported service users in daily routines and activities, encouraging progress in self care and rehabilitation.
- Built positive, productive client relationships for enhanced social support.
Nursing assistant
Brockfield House
Stanwick
01.1991 - 03.1994
- Carried out safe, secure manual handling, promoting independence whilst assisting patients with mobility.
- Supported bed-ridden patients through regular repositioning and chair-based exercise, helping to prevent sores, joint degeneration and blood clotting.
- Collected and disposed of clinical waste in line with regulations.
- Provided incontinence care and bed baths, maintaining patient dignity at all times.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Responded to patient call lights and supported continuum of care with appropriate interventions.
- Collaborated with nurses to evaluate care plan outcomes, implementing or adjusting interventions accordingly.
- Responded appropriately to physical, emotional and developmental needs of patients.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Education
NVQ Level 4 - Registered Managers (Adults)
Anglia Polytechnic University
Cambridge, CAM 02.2004 - 2 2005
Advanced Management - Care
Milton Keynes College
Milton Keynes, MIK 03.2001 - 8 2001
NEBS Management - Introductory Certificate in Management
Bedford College
Bedford, BDF 09.2000 - 3 2001
NVQ Level 2 - Care
The Training Network
03.1998 - 3 1999
Skills
- Safeguarding knowledge
- Communication skills
- Care planning
- Emotional support abilities
- Event planning
- Motivational mentor
- Life-skills development
- Emotional support and companionship
- Activity planning
- Interpersonal skills
- Confidentiality
- Behaviour pattern recognition
- Empathetic listening
- Self-Management
- resilience in difficult situations
- Dealing with vulnerable clients
- Empathy for clients
- Professional boundaries understanding
- Medication Administration
- Activities of Daily Living
- Care management
- Finance management
- Activities planning
- Record-keeping
References
References available upon request.
Hobbies and Interests
Snow boarding, Camping, Yoga, Walking, Live Music
Timeline
Support worker
Homes2Inspire
09.2024 - Current
Team leader
Serve
05.2023 - 08.2024
Relationship manager
Henpicked: Menopause in the Workplace
02.2023 - 09.2025
Family support worker
Home Start
06.2022 - 09.2023
Teaching assistant in primary school
Nene Education Trust
03.2017 - 09.2022
NVQ Level 4 - Registered Managers (Adults)
Anglia Polytechnic University
02.2004 - 2 2005
Advanced Management - Care
Milton Keynes College
03.2001 - 8 2001
NEBS Management - Introductory Certificate in Management
Bedford College
09.2000 - 3 2001
NVQ Level 2 - Care
The Training Network
03.1998 - 3 1999
Registered Care Manager
Lansdowne Care Services
03.1996 - 07.2009
Senior Support Worker
Clark House
07.1994 - 03.1997
Nursing assistant
Brockfield House
01.1991 - 03.1994
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