Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sarah Barker

Leeds,West Berkshire

Summary

Results-driven professional with a focus on office operations management and retail account oversight. Expertise in improving efficiency, analyzing sales data, and controlling inventory. Demonstrated success in leading change and promoting collaboration, emphasizing project management and mentorship. Proficient in analytical thinking and emotional awareness, achieving positive results through strategic planning.

Overview

16
16
years of professional experience

Work history

Office Manager / Office Manager

Octopus Installations Ltd
Calverley, Leeds
08.2025 - Current

Transformed daily operational functions to support company growth in installations and facilities.

Ensured smooth coordination between office and field teams through streamlined workflows.

Developed comprehensive Health & Safety policy for major client Yorkshire Water.

Achieved SafeContractor (SSIP) accreditation via stringent onboarding in sustainability and inclusion.

Enhanced HR practices aligned with ACAS standards, boosting regulatory adherence.

Owner

Barker and Bonehouse Dog Hotel, Leeds
Calverley, Leeds
06.2023 - 08.2024

Founded and managed a boutique dog hotel, providing premium care and service.

Executed end-to-end operations, including bookings, customer service, compliance, and finance.

Established a loyal client base, enhancing reputation through high service standards.

Transitioned out of the business to pursue long-term opportunities.

Operations manager

Hallmark Card Plc
Bradford, West Yorkshire
06.2018 - 05.2023

Directed operational performance and supply chain management for Co-op retail account.

Collaborated with teams and buyers to deliver seasonal and everyday product launches.

Analysed sales data, boosting on-shelf availability and enhancing sell-through results.

Mentored staff in coaching programme, aiding HR in team development.

Championed 'Grocer girls,' supporting women's advancement in the grocery industry.

Assistant operations manager

Hallmark Cards Plc
Bradford
03.2010 - 06.2018

Achieved double-digit growth for Morrisons account within 12 months, reversing -5% decline.

Delivered continuous growth of +1.5% in year two and +1% in year three.

Scoped and managed product launch timelines to ensure timely delivery and market readiness.

Monitored stock and sales performance, providing actionable insights to buyers and merchandising teams.

Education

GCSEs -

Benton Park High School
Leeds

NVQ Level 3 - Legal secretarial studies

Leeds City College
Leeds

NVQ Level 3 - Business Management

Bradford college
Bradford

Skills

Office operations management

Retail account oversight

Efficiency enhancement

Sales analysis and stock control

Communication skills

Change leadership

Collaborative teamwork

Project coordination

Mentoring and coaching

Emotional awareness

Analytical reasoning

Timeline

Office Manager / Office Manager

Octopus Installations Ltd
08.2025 - Current

Owner

Barker and Bonehouse Dog Hotel, Leeds
06.2023 - 08.2024

Operations manager

Hallmark Card Plc
06.2018 - 05.2023

Assistant operations manager

Hallmark Cards Plc
03.2010 - 06.2018

GCSEs -

Benton Park High School

NVQ Level 3 - Legal secretarial studies

Leeds City College

NVQ Level 3 - Business Management

Bradford college
Sarah Barker