Sarah Aziz
Bradford,Yorkshire
Summary
Committed professional with focus on support and care in social work sector. Capable of enhancing individual well-being by providing tailored support, utilising skills in active listening, empathy, and problem-solving. Offering improved service delivery and client satisfaction through personalised care plans and effective communication.
Overview
24
24
years of professional experience
21
21
years of post-secondary education
1
1
Certification
Work history
Ophthalmic Imaging Support Worker
Leeds Hospital Trust
2024.04 - 2026.02
- Carry out a number of various diagnostic scans to support the running of the Eye Clinic.
- Work in an outpatients clinical setting as well as acute clinical setting.
- Working across different sites.
- Running Virtual Clinics, which entails asking some questions about current eye health and medications, carrying out a Visual Acuity using Snellen or Logmar.
- Instil dilating drops.
- Taking pressures of the eye using iCare tonometer.
- Carrying out visual fields tests.
- Using Medisoft and PAS to update and record new screening episode.
- Carrying out OCT scans for lucentis clinics and Glaucoma clinics. As well as OCT taking images of Optos Fundus Camera.
- Carrying out image requests from Eye Casualty.
- Carrying out corneal imaging.
- Working part of a team and sometimes alone to run virtual clinics.
- Keeping up to date with mandatory training.
Diabetic Eye Screener
Inhealth Intelligence
2023.04 - 2024.03
- Measuring visual acuity using a Snellen Chart.
- Instilling dilating drops.
- Taking fundus photographs and triaging them in order of urgency.
- Managing and running a lone clinic across different sites.
- Keeping up to date with mandatory training.
- Help train new starters.
Diabetic Eye Screener
Mid Yorkshire Hospital Trust
2017.04 - 2023.03
- Measuring visual acuity using a Snellen Chart.
- Instilling dilating drops.
- Taking fundus photographs and triaging them in order of urgency.
- Managing and running a lone clinic across different sites.
- Keeping up to date with mandatory training.
- Help train new starters.
- Supervising Health Care Assistants who would be dilating and checking visual acuity.
Diabetic Eye Screener/Ophthalmic Technician
Leeds Hospital Trust
2015.12 - 2017.03
- Measuring visual acuity using a Snellen Chart.
- Instilling dilating drops.
- Taking fundus photographs and triaging them in order of urgency.
- Managing and running a lone clinic across different sites.
- Keeping up to date with mandatory training.
- Working in the Eye Clinic as an Ophthalmic Imaging Support Worker carrying out scans on the Heidelberg Spectralis OCT, Galilei Topography, Visante, Heidelberg Retinal Topography (HRT), Topcon non-mydriatic camera and the Optos camera.
Ophthalmic Dispensing Assistant
Specsavers Opticians
2010.12 - 2013.06
- Carrying out pre screen tests on a auto refractor.
- Measuring prescription of current lenses.
- Checking in patients for an eye test.
- Doing contact lens teaches.
- Helping pick a suitable frame and ordering lenses.
- Taking measurements of pupil distance and adjustments of glasses frame.
- Adjusting and repairing glasses frames.
Branch Manager/Optical Dispenser
Optikal Opticians
2007.08 - 2010.11
- Run and manage and independent opticians.
- Help in hiring staff and training staff.
- Doing the accounts and ordering for the practice.
- Carrying out pre tests and visual fields tests.
- Help choose frames and lenses.
- Order and dispense glasses.
- Carry out contact lens teaches.
Ophthalmic Dispensing Assistant
Specsavers Opticians
2006.06 - 2007.08
- Carrying out pre screen tests on a auto refractor.
- Measuring prescription of current lenses.
- Checking in patients for an eye test.
- Doing contact lens teaches.
- Helping pick a suitable frame and ordering lenses.
- Taking measurements of pupil distance and adjustments of glasses frame.
- Adjusting and repairing glasses frames.
Customer Service Advisor
Halifax Home Insurance
2005.03 - 2005.12
- Working in customer retentions
- Taking incoming calls from customers who wanted to leave.
- Work to monthly targets
- Retentions team: took in bound calls from customers wanting to cancel policies. Used customer service skills to listen and retain business.
- Process new quotes
- Amend and update existing policies.
- Processed payments including card payments and setting up Direct Debits.
Customer Service Advisor
Abbey National Plc
2002.02 - 2005.03
- Data Input: Process large numbers of mandates ensuring correct details
- Process account transfers
- Worked as part of a team as well as individually
- Liaise with Branch members and customers to resolve any problems or complaints.
- Train new members, be a 'buddy'. Involved development of new starters including training, checking work, feedback on progress etc and then move on to a new task
- Worked across and alongside different teams
- Worked using my own initiative, managing own workload using good time management skills
- Other duties included general office duties e.g. filing, photo copying etc.
- Work within F.S.A guidelines
Education
Diploma - Ophthalmic Dispensing
Bradford College
2007.09 - 2010.06
Qualification - Diabetic Retinopathy Eye Screening
Distance Learning. The City & Guilds London
2016.09 - 2018.07
AS Level - Computer Studies
Grange Upper School
2000.09 - 2001.06
AS Level - Business Studies
Grange Upper School
2000.09 - 2001.06
AS Level - Sociology
Grange Upper School
2000.09 - 2001.06
GCSE - Urdu
Grange Upper School
1997.09 - 1999.06
GCSE - English
Grange Upper School
1997.09 - 1999.06
GCSE - Mathematic
Grange Upper School
1997.09 - 1999.06
GCSE - English Literature
Grange Upper School
1997.09 - 1999.06
GCSE - Science Double Award
Grange Upper School
1997.09 - 1999.06
GCSE - Sports Science
Grange Upper School
1997.09 - 1999.06
GCSE - Resistant Materials
Grange Upper School
1997.09 - 1999.06
Certificate of Higher Education - Optical Coherence Tomography Capture
Distance Learning: Gloucestershire Research & Education Group
2025.02 - 2027.02
Certification
- Course title: Level 3 Qualification in Diabetic Eye Screening
- Training provider: City & Guilds London
- Year obtained: 2018
Languages
Urdu
Fluent
Punjabi
Fluent
Timeline
Certificate of Higher Education - Optical Coherence Tomography Capture
Distance Learning: Gloucestershire Research & Education Group
2025.02 - 2027.02
Ophthalmic Imaging Support Worker
Leeds Hospital Trust
2024.04 - 2026.02
Diabetic Eye Screener
Inhealth Intelligence
2023.04 - 2024.03
Diabetic Eye Screener
Mid Yorkshire Hospital Trust
2017.04 - 2023.03
Qualification - Diabetic Retinopathy Eye Screening
Distance Learning. The City & Guilds London
2016.09 - 2018.07
Diabetic Eye Screener/Ophthalmic Technician
Leeds Hospital Trust
2015.12 - 2017.03
Ophthalmic Dispensing Assistant
Specsavers Opticians
2010.12 - 2013.06
Diploma - Ophthalmic Dispensing
Bradford College
2007.09 - 2010.06
Branch Manager/Optical Dispenser
Optikal Opticians
2007.08 - 2010.11
Ophthalmic Dispensing Assistant
Specsavers Opticians
2006.06 - 2007.08
Customer Service Advisor
Halifax Home Insurance
2005.03 - 2005.12
Customer Service Advisor
Abbey National Plc
2002.02 - 2005.03
AS Level - Computer Studies
Grange Upper School
2000.09 - 2001.06
AS Level - Business Studies
Grange Upper School
2000.09 - 2001.06
AS Level - Sociology
Grange Upper School
2000.09 - 2001.06
GCSE - Urdu
Grange Upper School
1997.09 - 1999.06
GCSE - English
Grange Upper School
1997.09 - 1999.06
GCSE - Mathematic
Grange Upper School
1997.09 - 1999.06
GCSE - English Literature
Grange Upper School
1997.09 - 1999.06
GCSE - Science Double Award
Grange Upper School
1997.09 - 1999.06
GCSE - Sports Science
Grange Upper School
1997.09 - 1999.06
GCSE - Resistant Materials
Grange Upper School
1997.09 - 1999.06