Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Custom
Timeline
Generic

SARAH ADETOKUNBO KEHINDE

LINCOLN,ENGLAND

Summary

  • I am a motivated, adaptable, friendly, resourceful, and responsible person seeking a position in an organization that will help me utilize the professional and technical skills I have acquired and developed through past experiences. I have a customer-focused approach to work and a strong drive to see things through to completion and a great team player.
  • My career objective is to obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people so as to help the organization achieve its aims and objectives.

Self-motivated Concierge with exceptional customer care skills offers experience managing administration, reception and safety support operations. Follows procedures to uphold company policies for professional, consistent service. Decisive and responsible for informed decision-making.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Concierge Officer/ Safeguarding officer

AGS SUPPORT FACILITIES LTD
Lincoln
01.2024 - Current
  • Safeguarding the residents from abuse, and self neglect prompting them with options of activity to engage service users.
  • Encouraging residents to maintain good hygiene and creating a safe and clean living environment.
  • Involving the right authorities in-case of an emergency following company policy and procedure.
  • Delivered first class customer care through polite, professional service.
  • Greeted and checked-in residents promptly and professionally.
  • Answered and transferred calls to designated recipients.
  • Managed incoming calls effectively using switchboard systems.


SUPPORT WORKER

RADIS COMMUNITY CARE
LINCOLN
05.2023 - Current
  • Supporting with social duties including cooking meals, essential cleaning, & shopping
  • Supporting service users with personal care
  • Booking and going with service users for appointments, planning, co -ordinated and implementing exciting activities for service users
  • Maintained excellent client relationships by offering both practical and emotional support to the vulnerable throughout care
  • Help clients gain independent by motivating them throughout daily tasks, such as bills payment, college enrollment, life skills tutoring, voluntary job applications etc.

COPORATE PROJECT SUPPORT ASSISTANT

LINCOLNSHIRE COUNTY COUNCIL
LINCOLN
07.2023 - 01.2024
  • Support Project, initiative or event across a variety of administrative and clerical functions, including, but not limited to, data entry and general office support.
  • Managed time effectively to meet deadlines.
  • Took on additional tasks on manager's request.
  • Used problem-solving skills to resolve challenges and prioritise workload.
  • Completed assigned work within deadlines and to company standards.
  • Carried out duties with strict compliance to company standards and policies.

Office and Safety Management Assistant

Federal Inland Revenue Service Regional office
Lagos
02.2019 - 01.2022
  • Facility and Commercial management
  • Preparation of trading, profit and loss account monthly and Reports
  • Verification and balancing of accounts
  • Resolving Customer complaints and maintaining customer service records
  • Processing orders, forms, applications, and requests
  • Communicating and coordinating with colleagues as necessary
  • Ensure customer satisfaction and provide customer support
  • Refer issues and questions to managers if necessary.

Office assistant and payroll officer

Federal Medical Centre
Lagos
07.2017 - 12.2017
  • Checking and verification of payment invoice to ensure its authenticity before processing
  • Balancing of accounts, calculate bonuses and allowances
  • Tracked recording of transactions accurately, distribute payment statements and gather signed receipts
  • Monitor and collection of weekly and monthly time sheet
  • Responsible for tracking and managing our company payroll data, and preparing payroll reports.

Education

B.Sc.( Hons) Banking and Finance -

Redeemers University Ede, Osun state

Skills

  • Excellent Negotiation and Persuasion Skills
  • Office Administration and clerical management
  • Problem solving, Innovative team player
  • Proficiency in the use of Microsoft office tools, Data Analysis and processing using Excel, and powerpoint
  • Teachable and eagerness to always learn new processes
  • Preparation of monthly reports and statements
  • Administrative, Technical and Operation support
  • Quality Assurance
  • Multitasking
  • Customer Service

Certification

  • New Horizon Computer Institute Ikeja, Lagos - 2D&3D AUTOCAD Training (2021)
  • Certificate of merit as an Entrepreneurial Skilled person (2019)
  • Certificate of Participation in Microsoft Excel and Data Presentation (2019)
  • Online Digital Marketing

Accomplishments

  • Award of Honor as the most Outstanding student in Banking and Finance Dept, Redeemers University (2017)
  • Vice president of Redeemer’s University: Association of Banking and Finance students (2017)
  • Member of the Redeemers University Protocol team (2016)

Custom

Available Upon Request

Timeline

Concierge Officer/ Safeguarding officer

AGS SUPPORT FACILITIES LTD
01.2024 - Current

COPORATE PROJECT SUPPORT ASSISTANT

LINCOLNSHIRE COUNTY COUNCIL
07.2023 - 01.2024

SUPPORT WORKER

RADIS COMMUNITY CARE
05.2023 - Current

Office and Safety Management Assistant

Federal Inland Revenue Service Regional office
02.2019 - 01.2022

Office assistant and payroll officer

Federal Medical Centre
07.2017 - 12.2017

B.Sc.( Hons) Banking and Finance -

Redeemers University Ede, Osun state

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SARAH ADETOKUNBO KEHINDE