SARAF BEGH
Newham
Summary
- A highly motivated Business postgraduate with strong experience in retail and customer service roles. Previously worked as a Retail Associate at TK Maxx and currently employed in a customer-facing role at the Post Office, demonstrating reliability, adaptability, and a commitment to excellent service. Skilled in enhancing client relationships and resolving issues efficiently through effective communication and problem-solving abilities. Seeking opportunities in dynamic customer-centric environments while maintaining high standards of quality and professionalism.
Overview
6
6
years of professional experience
Work history
Counter assistant
Post Office
London, United Kingdom
09.2025 - 01.2026
- Assisted customers with postal, bill payment, and banking services.
- Processed cash and card transactions with precision
- Streamlined processing of mail, parcels, and special deliveries with efficiency
- Delivered friendly customer service while addressing enquiries
Makeup artist
Freelance
London, United Kingdom
03.2020 - 01.2026
- Delivered professional makeup services for clients on a freelance basis
- Applied strong client consultation, product knowledge, and attention to detail
- Maintained excellent hygiene standards and professional presentation
Retail associate
TK Maxx
London , United Kingdom
10.2023 - 08.2025
- Provided exceptional customer service through support at tills and shop floor.
- Managed tills with precision while ensuring accuracy.
- Optimised store layout to enhance organisation and facilitate a seamless shopping experience.
- Collaborated with colleagues to oversee responsibilities, encompassing customer inquiries and issue resolution.
Senior makeup artist
Sharna’s Spa
London, United Kingdom
06.2023 - 12.2024
- Provided high-quality makeup services to diverse clientele, guaranteeing outstanding customer satisfaction
- Delivered expert recommendations on makeup and skincare products customised for distinct skin types.
- Uphold professional hygiene standards while enhancing salon service excellence.
Customer service representative
Al-Arafah Islami Bank Ltd, Bangladesh.
Sylhet, Bangladesh
10.2022 - 04.2023
- Delivered outstanding customer service by supporting clients with banking requirements.
- Oversaw and facilitated account openings, cheque issuance, and foreign exchange transactions.
- Preserved meticulous attention to detail ensuring alignment with banking regulations.
- Addressed customer queries efficiently, guaranteeing client satisfaction.
Education
MSc Int - Business with Human Resource Management
Ulster University
London, United KingdomBachelor of Business Administration - Business Administration
Leading University
BangladeshSkills
- Strong communication and interpersonal skills
- Time management
- Analytical and problem solving skills
- Client relationship management
- Organised and detail oriented
- Customer service excellence
- Working in fast-paced environments
- Financial accuracy
- Proficient in english language
- Patience under pressure
- Customer queries answering
- Fast-Paced decision making
- Cash handling
- High volume transactions
Timeline
Counter assistant
Post Office
09.2025 - 01.2026
Retail associate
TK Maxx
10.2023 - 08.2025
Senior makeup artist
Sharna’s Spa
06.2023 - 12.2024
Customer service representative
Al-Arafah Islami Bank Ltd, Bangladesh.
10.2022 - 04.2023
Makeup artist
Freelance
03.2020 - 01.2026
Bachelor of Business Administration - Business Administration
Leading University
MSc Int - Business with Human Resource Management
Ulster University