Sara Elizabeth Cross

- Delivered food to highest hygiene, quality and safety standards by strictly following regulations.

- Maintained total control to maximise guest satisfaction.

- Planned and directed food preparation.

- Supported head chef with stock control and rotation, minimising waste.

- Acted as head chef when required, maintaining continuity of service and quality.

- Created recipes to maximise profit by delivering on target food costs per dish.

- Demonstrated good food knowledge, from efficient ingredient preparation to creative plating.

- Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.

- Set kitchen standards governing cooking procedures, garnishes and food presentation.

- Reduced customer complaints by enforcing strict quality control procedures.

- Inspected completed work and stations to verify conformance with standards.

- Tracked ingredient use and portioning, identifying opportunities to reduce costs and improve profitability.

- Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.

- Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates.

- Sourced ingredients from local suppliers to offer fresh options to customers.

- Worked with front of house team to coordinate fast, fresh deliveries in line with professional reputation.

- Developed menus for continuous use, events and promotions for different seasons.

- Created estimates of food and labour costs to set accurate operating budgets.

- Planned menus with diverse and seasonal dishes using sustainable, locally sourced produce.

- Deputised for head chef, successfully managing all aspects of kitchen operations during times of absence.

- While still completing my Social media manager job role and looking after the gardens.

- Controlled labour costs by planning kitchen staff rotas based on peak periods and seasonal trends.

- Checked food portioning for optimal presentation and cost control.

- Demonstrated good food knowledge, from efficient ingredient preparation to creative plating.

- Estimated cooking time to provide timely deliveries to customers.

- Delivered food to highest hygiene, quality and safety standards by strictly following regulations.

- Trained junior kitchen staff in food preparation and hygiene practices.

- Sanitised equipment and kitchenware to comply with hygiene protocols.

- Assisted to determine freshness and quality of dishes.

- Maintained brand values, verifying consistent copy and visual tone in line with brand guidelines.

- Scheduled social media posts

, optimising reach and maximising community engagement.

- Adapted social media plan based on market research and customer data.

- Suggested and implemented new promotions and strategies to increase brand awareness.

- Produced photo and video content with excellent editing skills.

- Identified areas for content improvement by monitoring competitor social media activity and trends.

- Engaged paid and unpaid online marketing opportunities to reach new and target audiences.

- Responded to comments, messages and feedback to build brand activity profiles.

- Onboarded social media influencers to raise awareness of client products and services within target demographics.

- Monitored market and customer trends to capitalise on marketing opportunities.

- Evaluated social media insights to improve reach during and after campaign delivery.

- Optimised content using key words and targeted publication times to maximise engagement.

- Whilst working alongside this job role, I also became KP and moved up to CDP and looked after the sites gardens.

- Brainstormed to generate original online campaign ideas, innovative social engagement strategies and compelling digital content.

- Suggested and implemented new promotions and strategies to increase brand awareness.

- Scheduled social media posts using Hootsuite, optimising reach and maximising community engagement.

- Adapted social media plan based on market research and customer data.

- Maintained brand values, verifying consistent copy and visual tone in line with brand guidelines.

- Identified areas for content improvement by monitoring competitor social media activity and trends.

- Produced photo and video content with excellent editing skills.

- Collaborated with traditional marketing teams to deliver cohesive campaigns across varied platforms.

- Responded to comments, messages and feedback to build brand activity profiles.

- Whilst working onsite I also looked after the gardens and housekeeping.

- Monitored KPIs and provided weekly, monthly and quarterly performance reporting.

- Created behaviour-shifting campaigns to grow target market, engagement and brand awareness.

- Supported brand consistency with engaging content focused on brand mission and values.

- Increased Instagram engagement through strategic interaction with hashtags and follower comments.

- Drove continuous content improvement, cultivating cross-functional relationships with marketing teams to obtain relevant input.

- Engaged consistently with Instagram community via direct messages to promote loyalty.

- Managed social media content, boosting profile views through target audience engagement.

- Generated organic and paid social marketing campaigns on leading platforms.

- Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.

- Developed marketing plans to support department strategies.

- Demonstrated leadership in social service cases, managing ethical issues and taking decisive actions.

- Maintained up-to-date knowledge of and enforced health and safety precautions in social care practices.

- Applied holistic approach to social services, maintaining long-term wellbeing of elderly residents.

- Provided overall direction and management for care service, and facility.

- Developed procedures and performance standards for nursing, personal care and administrative staff.

- Recruited and trained compassionate staff to provide high quality care services.

- Supervised and evaluated staff work, providing constructive feedback for improved services.

- Reviewed elderly residents' ability to take care of themselves and planned appropriate support.

- Coordinated welfare programmes and care services for elderly patients.

- Managed budget planning for all activities inside and outside the environment, overseeing supply and equipment expenditure, working alongside the chefs to create a menu and costings to which suited each individual client and their needs.

- Safeguarded elderly residents under care, meeting individual health and wellbeing needs.

- Oversaw budget planning and report preparation.

- Evaluated impact of social care and identified opportunities to improve service.

- Established daily priorities and coordinated general daily tasks to maintain smooth-running operations.

- Built and maintained helping relationships with elderly residents and their families.

- Administered medications in line with care plans

- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.

- Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.

- Submitted reports to manager regarding status of client.

- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.

- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.

- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.

- Monitored client health conditions and reported immediate issues to manager.

- Organised activities and exercises to promote physical and mental well-being.

- Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.

- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.

- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.

- Safely escorted patients during medical appointments and hospital visits.

- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.

- Empowered vulnerable individuals to retain maximum independence through targeted care.

- Prepared healthy meals and delivered feeding support.

- Completed care documentation and monitored patient progress to achieve up-to-date records.

- Maintained confidentiality and compliance standards for optimised patient care.

- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.

- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

- Worked closely with nurses to maintain high levels of communication.

- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.

- Created and also worked from plans, within budget guidelines.

- Operated and maintained garden tractors and horticultural machinery such as chainsaws, and hedge cutters, within safety guidelines.

- Planned and planted items according to season and growing conditions.

- Liaised with clients directly to identify and cater to strict garden specifications.

- Maintained the grounds and landscapes of private clients and businesses.

- Constructed small scale builds, such as decking areas, pergolas and installing water fountains.

- Seeded, planted and maintained lawns, flowers and shrubberies.

- Ensured soil was being kept in good condition by using suitable fertilisers.

Ultimately, I made sure all gardens and green spaces are always healthy and beautiful alongside a small team.