Sara Taylor

As a qualified beauty therapist, I started my own business working from a salon at home.

During my professional career, I took pride in my skill and customer focus. I maintained professional client records for effective treatment tracking, booking and managing customer appointments using a diarised system, reflecting client need and to minimise waiting times.

Providing exceptional customer service was essential. Understanding my clients needs, ensuring satisfaction from the start to finish of their treatment & securing repeat client bookings was key to success.

I took great pride in my salon, implementing hygienic practices to maintain a clean, compliant and welcoming treatment space. I carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.

Product knowledge was essential for the success of my business and through comprehensive training I was able to offer expert skincare advice, resulting in increased product sales. This in turn created great liaisons with suppliers, securing essential contracts for cost-effective salon product selection.