
Dynamic and results-driven Store Manager leading high-performing retail teams within premium and fast-fashion environments. Proven track record of exceeding sales targets, elevating customer experiences, and upholding brand integrity through expert team leadership and exceptional clienteling strategies. Adept in visual merchandising, operational excellence, and cultivating long-term customer relationships. Passionate about fashion, with a keen eye for detail and a deep understanding of brand identity and seasonal trends. Committed to delivering a seamless and elevated in-store experience that reflects the sophistication and prestige of a luxury brand.
Handled customer insurance contracts and delivered internal staff training.
Erasmus- courses in English & French
An intensive, practical program designed to equip professionals with cutting-edge digital marketing strategies. Covering SEO, SEM, social media, email marketing, analytics, and growth hacking, the course delivers actionable insights from top industry leaders, empowering participants to drive real-world business results in a digital-first economy.
Leadership & Team management
Scheduling
Conflict resolution
Performance evaluations
Exceptional Customer Service
Clienteling
VIP clients relations
Brand & Product Knowledge
Staff and management training
KPI's: tracking and improvement
Visual Merchandising
Stock and logistics management
Internal and external communications and collaborations
CRM management and tools
Professional appearance and demeanour
Cultural awareness and sensitivity
Healthy and safety regulations