Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Sara Marín

Store Manager / HR Advisor
London
Sara Marín

Summary

Dynamic and results-driven Store Manager leading high-performing retail teams within premium and fast-fashion environments. Proven track record of exceeding sales targets, elevating customer experiences, and upholding brand integrity through expert team leadership and exceptional clienteling strategies. Adept in visual merchandising, operational excellence, and cultivating long-term customer relationships. Passionate about fashion, with a keen eye for detail and a deep understanding of brand identity and seasonal trends. Committed to delivering a seamless and elevated in-store experience that reflects the sophistication and prestige of a luxury brand.

Overview

11
years of professional experience
5
years of post-secondary education
6
Certifications

Work History

HOFF
London

Flagship Store Director
07.2023 - 04.2025

Job overview

  • Successfully launched the first UK store: managed recruitment, H&S compliance, and logistics setup.
  • Improved store KPIs including CR, UPT, and ATV through strategic staff training and CRM initiatives.
  • Developed strategic business plans, enhancing corporate vision and objectives.
  • Increased overall operational efficiency by implementing new management strategies.
  • Successfully negotiated contracts with suppliers to reduce costs.
  • Built high-performing teams to achieve organisational objectives.
  • Achieved customer satisfaction with regular feedback and improvement sessions.
  • Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
  • Directed administration and optimisation of financial operations, payroll and accounting processes.

PINKO
London

Flagship Store Director
01.2023 - 06.2023

Job overview

  • Coordinated events for successful client engagement.
  • Organised promotional events, enhancing brand visibility.
  • Deployed Salesforce Marketing Cloud to drive targeted marketing campaigns.
  • Cultivated rapport with customers through friendly interactions; built strong relationships that bolstered repeat business opportunities.
  • Followed up with clients post-sales, strengthening customer relations.
  • Managed garment alterations, improving overall fit and look of the dress.

Pull&Bear ITX UK
London

Flagship General Manager
11.2021 - 12.2022

Job overview

  • Led a team of 40+ in a high-volume store (10 millions turnover), optimizing productivity and team engagement.
  • Oversaw HR operations: payroll, employee relations, recruitment, and performance reviews.
  • Trained future managers for others branches and supported internal promotions and development pathways.

Pull&Bear ITX UK
Bristol

General Manager and HR Advisor
05.2021 - 11.2021

Pull&Bear ITX UK
Bristol

Deputy Manager
10.2020 - 04.2021

Pull&Bear ITX UK
Bristol

Supervisor
12.2019 - 09.2020

Pull&Bear ITX UK
Bristol

Sales Assistant
11.2018 - 11.2019

April Technologies
Madrid

Contracts operator and trainer
09.2016 - 10.2018

Job overview

Handled customer insurance contracts and delivered internal staff training.

Spanish Embassy
Strasbourg

Internship
04.2016 - 07.2016

Job overview

  • Attended and recorded detailed notes during parliamentary sessions to support diplomatic reporting and political analysis.
  • Screened and organized incoming email correspondence, ensuring accurate routing and timely responses to official inquiries.
  • Assisted with administrative and communication tasks within the political affairs section, maintaining discretion and professionalism in a high-level diplomatic environment.
  • Gained valuable insight into international relations, legislative processes, and intergovernmental communication

Flamenco Festival
Remote

Secretary & Administrator
06.2014 - 08.2015

Education

Málaga University of Economics
Spain

Business Administration
09.2012 - 06.2016

EM Strasbourg Business School
Strasbourg, France

Business Administration
08.2015 - 06.2016

University Overview

Erasmus- courses in English & French

The PowerMBA

ThePowerDigital from Digital Marketing
05.2024 - 03.2025

University Overview

An intensive, practical program designed to equip professionals with cutting-edge digital marketing strategies. Covering SEO, SEM, social media, email marketing, analytics, and growth hacking, the course delivers actionable insights from top industry leaders, empowering participants to drive real-world business results in a digital-first economy.

Skills

Leadership & Team management

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Certification

Employment Law

Languages

Spanish; Castilian
Native
English
Fluent
French
Fluent

Timeline

The PowerMBA

ThePowerDigital from Digital Marketing
05.2024 - 03.2025

Flagship Store Director

HOFF
07.2023 - 04.2025

Flagship Store Director

PINKO
01.2023 - 06.2023

Flagship General Manager

Pull&Bear ITX UK
11.2021 - 12.2022

General Manager and HR Advisor

Pull&Bear ITX UK
05.2021 - 11.2021

Deputy Manager

Pull&Bear ITX UK
10.2020 - 04.2021

Supervisor

Pull&Bear ITX UK
12.2019 - 09.2020

Sales Assistant

Pull&Bear ITX UK
11.2018 - 11.2019

Contracts operator and trainer

April Technologies
09.2016 - 10.2018

Internship

Spanish Embassy
04.2016 - 07.2016

EM Strasbourg Business School

Business Administration
08.2015 - 06.2016

Secretary & Administrator

Flamenco Festival
06.2014 - 08.2015

Málaga University of Economics

Business Administration
09.2012 - 06.2016
Sara Marín Store Manager / HR Advisor