Sara Kibeida
Liverpool,Merseyside
Summary
Detail-oriented professional with expertise in Salesforce, administrative coordination, and operational support within the non-profit sector. Skilled in streamlining workflows, ensuring efficiency, and maintaining data accuracy. Experienced in GDPR compliance, diary management, and coordinating meetings across global teams to facilitate seamless operations. Adept at managing files, schedules, and optimizing processes to enhance organizational effectiveness.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work history
Philanthropy & Communication Administrator
Relief International
Liverpool
10.2023 - Current
- Act as the focal person for all inquiries related to the department, ensuring timely support and response.
- Managing the departments CRM (Salesforce) to ensure accurate and accessible data.
- Responsible for managing the departments intranet (SharePoint) to keep staff updated.
- Ensured compliance with GDPR and other data protection regulations across systems and processes.
- Refining and implementing Standard Operating Procedures (SOPs) to streamline workflows and improve efficiency.
- Assisting in the development of creative campaigns to increase donations.
- Assisted in preparing presentations, reports and webinars and 1-2-1 meetings to support the department .
- Provided logistical support for events, such as booking venues, arranging travel, and communication with participants.
- Wrote and contributed articles to internal newsletter to highlight important department developments.
- Facilitated stewardship efforts between loyal donors and foundations.
- Conducted due diligence on donors and prospects, ensuring compliance with internal guidelines.
Donor Sponsorship and Communication Officer
SOS Children's Village Organization
Sudan, Khartoum
03.2020 - 04.2022
- Served as the primary point of contact for donors, volunteers, and the community.
- Responsible for department’s internal and external communications.
- Ensured the utmost security and confidentiality of donor data.
- Elevated organization's social media presence on Facebook and Twitter, expanding outreach and engagement to get better insights.
- Collaborated in crafting, updating, and disseminating digital and print collateral by overseeing the production of 184 mid and end-of-year letters in addition to the Digital Dairies. These letters and digital content effectively communicated organizational milestones to donors.
- Efficiently collating content to curate monthly newsletters.
- Led the execution of three impactful events, assisted in the delivery of various community event and activities.
- Contributed to report production, ensuring cohesive project documentation.
Personal Assistant to the Country Director
Practical Action
Sudan, Khartoum
10.2018 - 02.2020
- Coordinated and streamlined the Country Director's schedule, managing appointments, and overseeing expenses, while serving as the central point of contact.
- Professionally created, compiled, and formatted reports, presentations, and formal communications.
- Skillfully managed deadlines and tasks, playing a pivotal role in maintaining an efficient workflow within the team.
- Maintained confidentiality while handling sensitive information.
Communication Officer
Practical Action
Sudan,Khartoum
04.2018 - 09.2018
- Executed administrative, logistical, and communication tasks for fundraising and communications events.
- Efficiently produced insightful reports on monthly and annual donor statistics.
- Curated compelling beneficiary stories and case studies highlighting positive outcomes.
- Efficiently collating content to curate impactful newsletters.
- Supported team in crafting compelling funding applications.
Assistant Project Manager
Bir and Tawasul Organization
Sudan, Khartoum
10.2016 - 12.2017
- Engaged in the Smiling Children Project, a collaborative initiative between BTO Organization and CFPA Organization. The project aimed to provide nutritious lunch meals to 8 primary school with more than 2000 students in under-served areas, with the goal of reducing dropout rate.
- Played a vital role in project's planning, research, assessment, and implementation phases.
- Submitted successful funding applications to enhance school's infrastructure and children activities and well-being.
- Led the Monitoring and Evaluation efforts, meticulously measuring project outcomes and metrics to gauge impact.
- Supported in budgeting of projects activities and ensuring that all activities were implemented during the specified time frame.
Education
Bachelor of Science - Architecture
Sudan University of Science & Technology
09.2008 - 09.2013
Skills
- Communication skills
- Project Management
- Administrative Proficiency
- Fundraising & Proposal Writing
- Data Management
- CRM (Salesforce)
Languages
English
Fluent
Arabic
Native
German
Intermediate
Timeline
Philanthropy & Communication Administrator
Relief International
10.2023 - Current
Donor Sponsorship and Communication Officer
SOS Children's Village Organization
03.2020 - 04.2022
Personal Assistant to the Country Director
Practical Action
10.2018 - 02.2020
Communication Officer
Practical Action
04.2018 - 09.2018
Assistant Project Manager
Bir and Tawasul Organization
10.2016 - 12.2017
Bachelor of Science - Architecture
Sudan University of Science & Technology
09.2008 - 09.2013
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