Sara Khoddami

SuperUser for the Scientific Support EMEA team. Responsibilities include User Acceptance Testing (UAT) for digital releases prior to launch and providing training and support to the Scientific Support team upon going live. Further, to flag issues that customers raise on new platforms and conveying this information to relevant digital teams for timely and appropriate solutions to be provided.

Customer-facing support providing technical knowledge and troubleshooting solutions to Abcam customers, globally, via email, livechat, and phone. Liaise with collaborative labs and within interdisciplinary teams at Abcam to support customers with scientific queries. Further, to support the sales and marketing teams and identify large volume order opportunities.

Scientist completing R&D testing for this biotechnology company. Role included testing of biopharmaceutical products, analyzing data, and presenting at R&D meetings discussing future progression of the company with major stakeholders

Observing microfluidic chip design platforms to assess urinary tract infection initiation and propagation. Qualitative analysis of medical devices and identifying gaps in the field.

Key responsibilities included researching the bacterial pathogenesis of infections through immunology and microbiological-based experimental methods.

Assist in lectures, examination prep, and supporting upper-level immunology students in course materials.