Detail-oriented Office Administrator and Monitoring and Evaluation Officer with 11 years of combined experience in office management and diverse M&E practices. Expertise in streamlining operations, managing procurement, and reducing costs. Skilled in data analysis, project management, and reporting for various US Aid projects. Holds an MSc. in Development Studies and multiple certifications in project management, entrepreneurship, and leadership.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work history
Bank Administration Officer
Central and North West London NHS Foundation Trust
London, Greater London
2023.03 - 2023.05
Communicated with senior nursing staff on staffing needs for bank and agency personnel, coordinating bookings and recording cover efficiently.
Assisted with administrative arrangements for patient admissions and discharges, maintaining up-to-date records to facilitate smooth transitions.
Ensured accurate recording of patient information in information system, supporting effective patient care.
Scheduled patient appointments at health centres and GP surgeries.
Administration Officer
First Class Services Group Ltd
London , Greater London
2020.01 - 2023.01
Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
Coordinated weekly meetings and appointments for office staff to enhance communication and collaboration
Oversaw day-to-day activities of administrative assistants to ensure smooth office operations
Prepared regular reports on office budgets and expenses to inform financial decision-making
Procured office supplies to ensure availability for staff
Enforcing compliance with health, safety and security of staff and environmental standards in the office
Collaborating with the human resources department on staff recruitment and training
Monitoring, Evaluation and Learning Officer
Community Resilience Activity CRA-IOM
Peshawar
2019.01 - 2019.08
Designed new M&E tools & techniques in line with Theory of change
Conducted site visits for verification as per M&E plan, process and progress monitoring and gather quality data
Managed data collection for pre and post knowledge tests of gender grants, ensuring adherence to data collection processes for soft and infrastructure grants, benefiting female beneficiaries across all target regions
Conducted focus group discussions and extensive interviews, employing varied data collection methods for comprehensive final evaluation of grants
Identified and documented success stories, lessons learned, and case studies highlighting significant project outcomes
Ensured each M&E activity is properly documented and reported
M&E Officer
Pakistan Transition Initiative-IOM, USAID
Peshawar
2013.11 - 2018.12
Developed M&E frameworks and tools for the organization's program
Developed and implemented new data collection tools to enhance data accuracy across projects.
Coordinated outcome and process monitoring of the organisation's programme, ensuring comprehensive geographical and component coverage
Conducted regular visits to project sites to carry out technical monitoring as well as gathered feedback from the beneficiary community
Coordinated with M&E field staff to obtain field data pertinent to each project to be included in Final Evaluation Reports
Compiled final project evaluations, synthesising data from the database to inform programme improvements
Implemented new M&E information management systems to streamline data processing.
Assisted the M&E manager and supervisor in collecting additional information from the field.
Documented success stories, lessons learned, and case studies to highlight key project impacts and inform future initiatives
M&E Officer
Wish International
Peshawar
2012.01 - 2013.01
Developed and implemented monitoring and evaluation policies and strategies to enhance programme effectiveness
Managed information systems to ensure accurate data collection and reporting
Analysed lessons learned for quality and accountability
Established strong working relationships with key actors in other agencies dealing with monitoring and evaluation and indicators in order to facilitate effective collaboration and communication
Education
MSc - Development Studies
Institute of Management Sciences
Peshawar, Pakistan, Pakistan
2010.10 - 2012.06
BS (Hons) - Economics
Jinnah College for Women
Peshawar, Pakistan, Pakistan
2005.09 - 2009.04
HSSC - Computer Science
Jinnah College for Women
Peshawar, Pakistan, Pakistan
2003.09 - 2005.03
Skills
Critical thinking and analysis
Effective communication
Team building
Relationship management
Community assessment
Confidentiality maintenance
Report-writing
Project management tools
Data management
Documentation control
Timeline
Bank Administration Officer
Central and North West London NHS Foundation Trust