Summary
Overview
Work history
Education
Skills
Languages
Training and Development
Hobbies
Accomplishments
References
Work availability
Quote
Timeline
OfficeManager
Sara Jaderi

Sara Jaderi

Summary

A highly skilled Compliance and HR professional with a proven track record of enhancing operational efficiency and addressing challenges. Known for building enduring relationships with crucial stakeholders, clients, and colleagues to advance organizational objectives. Thoroughly adept at investigating issues, conducting risk assessments, and formulating precise remediation strategies to assist companies in achieving essential objectives. Exceptional critical thinking abilities coupled with an impressive memory enable me to adeptly handle extensive data while excelling in documentation and reporting. An organized and reliable candidate capable of effectively managing diverse tasks with a positive outlook. Prepared to apply my training and expertise to embrace fresh professional opportunities.

Overview

6
6
years of professional experience
9
9
years of post-secondary education

Work history

Compliance and HR Associate

Centre for Surgert
London
02.2021 - Current
  • Established policies and processes to meet key business objectives.
  • Drafted terms of employment for staff and carried out relevant checks during the onboarding process.
  • Wrote employee references for staff leaving company positions.
  • Coordinated reference and background checks for compliance with right-to-work guidelines.
  • Maintained up-to-date knowledge of best practices and changes in legislation for continued regulatory compliance.
  • Investigated and documented workplace grievances to eliminate future incidents.
  • Led staff satisfaction surveys to identify improvement areas and implement strategic solutions to reduce staff turnover.
  • Built positive relationships with recruiters to source external job candidates.
  • Respond to information requests from organisations and members of public.
  • Explained technical regulations to non-technical customers in clear and concise manner.
  • Compiled data from direct inspections and tests, creating reports outlining findings and sharing remediation recommendations.
  • Created and maintained client profiles, files and archives with stringent adherence to data security requirements.
  • Conduct risk assessments to safeguard the well-being of individuals, preserve the integrity of the company's reputation, and protect its financial interests.
  • Perform regular audits to ensure operational excellence and compliance with industry standards.

Customer Assistant

Debenhams
London
07.2018 - 04.2020
  • Maintained sales floor stock levels through consistent monitoring and regular replenishments.
  • Offered advice on product selection for enhanced levels of support and service.
  • Provided fast checkout service with high levels of customer care and transaction speed.
  • Handled cash and card payments with accuracy.
  • Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
  • Performed daily opening and closing functions and inventory management.
  • Offered prompt solutions to maintain customer satisfaction.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Established positive relationships with clients by going extra mile to build rapport.
  • Tracked orders and processed refunds for new and existing customers.
  • Provided information regarding warranties, promos and loyalty programs to enhance customer satisfaction.
  • Participated in staff meetings to discuss new developments.
  • Coached and trained team members to increase productivity and growth.

Customer Assistant

Vue Cinemas
London
09.2017 - 07.2018
  • Optimised snack bar operations by monitoring F&B stock inventory and promptly reordering low-stock items.
  • Stayed knowledgeable about all ticket types, prices and discounts to accurately answer clients questions.
  • Enforced movie rating system to keep underage guests from gaining access to auditoriums showing films restricted to adult audiences.
  • Provided excellent customer service when selling tickets and merchandise, answering questions and distributing programs.
  • Collected forgotten items after events and stored in lost and found for guests to retrieve.
  • Enforced venue performance rules regarding flash photography, recording and access to restricted areas.
  • Aided guests with disabilities or other special needs in finding appropriate seats or sections to comfortably enjoy shows.
  • Adhered to health and safety requirements for cleaning surfaces, cooking items and equipment.

Education

Bachelor of Arts - Law

Brunel University London
Uxbridge
09.2017 - 10.2020

A-Levels - Politics, Sociology, Drama

The Ellen Wilkinson School For Girls
London
09.2016 - 06.2017

GCSEs - 13 A*-C, including Maths and English

The Ellen Wilkinson School For Girls
London
09.2011 - 06.2016

Skills

  • Investigations skills
  • Document review
  • Policy analysis and development
  • Report preparation
  • Auditing experience
  • Performance review
  • Employee relations
  • Conflict resolution
  • Training development
  • File and records management
  • Sensitive material handling
  • Microsoft Office
  • Electronic file management
  • Drafting and proofreading
  • Record keeping
  • Data privacy and protection
  • Legal administrative support
  • Risk management

Languages

English
Master or proficient
C2
Arabic
Advanced
C1
Dutch
Intermediate
B1

Training and Development

  • HR and Leadership with Juno Education, March 2023
  • Dutch Language, GCSE qualification (Grade A)

Hobbies

  • Literature
  • Arts
  • Sports
  • Travel

Accomplishments

    Looking to relocate to the Netherlands; Visa Sponsorship not required

References

Available upon request 

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Compliance and HR Associate

Centre for Surgert
02.2021 - Current

Customer Assistant

Debenhams
07.2018 - 04.2020

Customer Assistant

Vue Cinemas
09.2017 - 07.2018

Bachelor of Arts - Law

Brunel University London
09.2017 - 10.2020

A-Levels - Politics, Sociology, Drama

The Ellen Wilkinson School For Girls
09.2016 - 06.2017

GCSEs - 13 A*-C, including Maths and English

The Ellen Wilkinson School For Girls
09.2011 - 06.2016
Sara Jaderi