Sara Ibanez-Regueiro
London,United Kingdom
Summary
Highly skilled professional with expertise in time management, multi-tasking, and communication. Microsoft Office experience, and proficient customer service, demonstrating strong leadership and organisational abilities. Adept at teamwork, organised and consistently delivering exceptional results through effective collaboration with colleagues and departments. Dedicated individual looking to use her professional skills at a forward looking company.
Overview
8
8
years of professional experience
13
13
years of post-secondary education
Work History
Client Success Manager
Home Exposure
London, UK
01.2021 - 11.2024
- Conducted regular check-ins with clients for understanding their evolving needs and challenges better.
- Coordinated office operations by handling phone inquiries, managing correspondence.
- Organised client meetings, prepared agendas.
- Performed basic bookkeeping tasks, including invoicing and expense tracking.
- Maintained stock levels to avoid shortages in office supplies.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Updated company databases by inputting new client contact information and job requirement details.
- Interacted professionally with clients providing excellent service at all times.
Senior Office Administrator
Nikon UK
London, UK
01.2020 - 01.2021
- Onboarding of new clients
- Coordinated induction plans of new starters with Human Resources
- Reviewed and approved supply shipments from Europe
- Handled and resolved customer queries/complaints over the phone and email
- Supervised two junior members of staff in regards to the general operations of the department
- Monitored and proactively replenished office supply inventory for seamless operations.
- Liaised with external vendors and service providers to address on-site maintenance and repair needs.
- Updated office management on team's activities and progress at meetings.
- Created and submitted progress reports to management.
- Maintained high standards of accuracy and quality in data entry and record keeping.
Supervisor furniture department
John Lewis
London/Southampton
01.2017 - 01.2019
- Worked alongside customers in choosing furniture styles and fabric choices to suit their style and space
- Completed furniture stock-takes in preparation for seasonal promotions and changeovers
- Handled customer complaints/queries over the phone and in person
- Supervised and trained new employees
Education
BACHELOR OF ARTS - PHOTOGRAPHY
Southampton Solent University
01.2016 - 01.2019
ART FOUNDATION DIPLOMA -
University Of Arts London (LCC)
01.2015 - 01.2016
A Levels - Spanish (A), Photography (A) & Fine Art (B)
Burntwood School
01.2013 - 01.2015
GCSE -
Ursuline High School
01.2007 - 01.2012
INTERIOR DESIGN DIPLOMA - Interior Design
The Interior Design Institute
Online 01.2021 - 01.2023
Skills
- Time Management
- Multi-tasking
- Communication
- Microsoft Office Suite
- Customer Service
- Leadership
- Organisation
- Teamwork
- Adobe Suite
- InDesign
- Photoshop
- Capture One
- AutoCAD
Languages
Spanish
Affiliations
- cooking, learning Italian, swimming
References
References available upon request.
Timeline
INTERIOR DESIGN DIPLOMA - Interior Design
The Interior Design Institute
01.2021 - 01.2023
Client Success Manager
Home Exposure
01.2021 - 11.2024
Senior Office Administrator
Nikon UK
01.2020 - 01.2021
Supervisor furniture department
John Lewis
01.2017 - 01.2019
BACHELOR OF ARTS - PHOTOGRAPHY
Southampton Solent University
01.2016 - 01.2019
ART FOUNDATION DIPLOMA -
University Of Arts London (LCC)
01.2015 - 01.2016
A Levels - Spanish (A), Photography (A) & Fine Art (B)
Burntwood School
01.2013 - 01.2015
GCSE -
Ursuline High School
01.2007 - 01.2012
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