Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Sara Hassan

Sara Hassan

Bolton,United Kingdom

Summary

  • Skilled worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in ENGLISH, URDU

Strong communicator and team player seeking to develop skills and help others. Demonstrates problem-solving and logical thinking mindset to work collaboratively with team and resolve challenges. Willing to take on varied and challenging work. Hardworking and motivated Candidate seeking opportunities to gain practical experience. Quick learner, enthusiastic about helping others. Offers strong communication and interpersonal skills to connect with people from range of backgrounds. Knowledgeable volunteer with experience in volunteer supervision, fundraising and running group activities. Friendly, approachable and open team player with background in identifying and researching new fundraising opportunities for range of organization's. Skilled office worker versed in sorting, classifying and filing documentation. Easily handles repetitive, methodical work. Dedicated to helping staff with administrative needs and consistently meeting deadlines. Organized clerical team member adaptable to needs of different projects, tasks and staff. Maintains organized, tidy spaces and helps team members. Savvy with multiple programs and tools to streamline work. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Volunteer Worker

Bolton Royal hospital
Bolton, United kingdom
05.2023 - Current
  • Worked with compassion and empathy to engage people from diverse backgrounds.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Used clinical and behavioral knowledge to maintain safety during crisis moments.
  • Assisted with running group sessions, encouraging members to actively participate for improved support.
  • Provided individualized support and guidance for service users across range of issues to enhance wellbeing.
  • Prepared hot drinks and snacks for service users, offering warm, welcoming environment for duration of stay.

Volunteer Retail Assistant

British Heart Foundation
Bolton, United kingdom
04.2023 - Current
  • Rotated and refilled stock on shop floor and in storage areas to maintain optimal inventory levels.
  • Utilized superb visual merchandising abilities to create shop floor and window presentations, driving sales and store foot traffic.
  • Followed cleaning and disinfecting procedures to maintain shop cleanliness, safeguarding health and wellbeing of customers and staff.
  • Efficiently processed cash and card payments on Vend POS systems, minimizing queues and waiting times.
  • Ensured correct, consistent product pricing and labeling to avoid customer objections or confusion.
  • Greeted customers upon arrival, locating extra stock in storage room and providing purchase advice to ensure satisfaction.

Marketing & Performance Planning Department Intern

Imran khan cancer appeal
Lahore , Pakistan
01.2023 - 09.2023
  • Developed and executed sales promotions, increasing revenue through targeted campaigns.
  • Worked within set financial constraints, keeping marketing expenses low.
  • Acquired industry knowledge to support marketing efforts and strategies.
  • Reviewed, edited and approved marketing assets, maintaining communication quality levels.

Receptionist in GP Surgery

Shaukat khanum cancer hospital
Lahore , Pakistan
06.2018 - 08.2022
  • Researched and implemented EMR system, reducing appointment scheduling errors .
  • Managed 100+ patient calls daily, employing and to determine urgency of medical issue.
  • Used to process up to 200 new patient registrations daily with zero error.
  • Enabled smooth practice operations by conducting stock counts, promptly reordering low-stock items.
  • Created, communicated and enforced late arrival policy, reducing waiting times by minutes per patient.
  • Maintained meticulous appearance of practice through ongoing cleaning and organization of lobby and waiting areas.
  • Implemented appointment reminder system in , reducing missed appointments by
  • Improved patient outcomes by arranging follow-up appointments with and healthcare professionals.
  • Organized and assessed urgency of home visit requests.
  • Updated patient records for continued compliance with policies.
  • Maintained timely check-in services, noting patient arrivals for efficient appointment running.
  • Protected patient rights through continued discretion and confidentiality.
  • Responded calmly and compassionately in emergency situations.
  • Welcomed patients with kindness to enhance checking in processes.
  • Operated switchboard to facilitate prompt call handling.
  • Scheduled patient appointments using booking system.
  • Produced high-volume repeat prescriptions.
  • Communicated results to patients following instructions from medical professionals.
  • Kept reception and waiting areas neat and clean to make patients feel welcome and comfortable.

Education

BS English Literature -

University of Management and Technology
Pakistan
01.2019 - 09.2022

Skills

  • Community engagement
  • Administrative support
  • Fundraising
  • Event coordination
  • Counselling
  • Social care
  • Training and development
  • Community support
  • Data entry
  • Project scheduling
  • MS Office Suite
  • Reception
  • Mail handling
  • Document management
  • Store merchandise stocking
  • Price changes
  • Customer greeting
  • Till accuracy
  • Customer service oriented

Languages

English
Fluent
Urdu
Fluent

Timeline

Volunteer Worker

Bolton Royal hospital
05.2023 - Current

Volunteer Retail Assistant

British Heart Foundation
04.2023 - Current

Marketing & Performance Planning Department Intern

Imran khan cancer appeal
01.2023 - 09.2023

BS English Literature -

University of Management and Technology
01.2019 - 09.2022

Receptionist in GP Surgery

Shaukat khanum cancer hospital
06.2018 - 08.2022
Sara Hassan