Sara Correia
Manchester,Cheshire
Summary
Accomplished professional with extensive expertise in decision-making competency, growth initiatives, and visionary thinking. Demonstrates a strong knowledge of CRM systems and excels in customer service, employee management, and business development. Proven track record in staff development, team leadership, product knowledge, inventory control, and quality assurance. Proficient in Microsoft Office Suite with a commitment to driving organisational success through innovative strategies and effective leadership.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
17
17
years of professional experience
Work History
Director
Hostease Services Ltd.
Manchester, Cheshire
05.2023 - Current
- Oversaw financial planning, ensured fiscal stability of the organisation.
- Identified and capitalised on growth opportunities in the market.
- Coordinated large scale projects with successful outcomes.
- Developed comprehensive business plans for company growth.
- Introduced new marketing campaigns, boosted brand image.
- Drove process improvements, optimised workflow efficiency.
- Fostered a positive work environment, increased employee morale.
- Implemented operational changes for improved efficiency.
- Managed negotiations with clients to secure profitable contracts.
- Directed team to deliver high-quality customer service.
- Initiated business development activities, expanded client base.
- Supervised staff training programmes with focus on skill enhancement.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
- Allocated resources to teams and projects based on need, performance and availability.
Quality assurance supervisor
Music Magpie Ltd.
Stockport, Lancashire
05.2021 - 09.2023
- Improved product quality by establishing stringent quality control procedures.
- Delivered top-notch products by implementing regular testing protocols.
- Managed team tasks, provided training on quality assurance processes and procedures.
- Maintained up-to-date knowledge on regulatory changes, ensured company-wide adherence accordingly.
- Coordinated closely with R and D department, contributed significantly towards new product development projects.
- Conducted thorough investigations into product failures, implemented corrective actions promptly.
- Maintained clean and safe work environment in line with health and safety regulations.
- Identified potential defects for immediate correction.
- Ensured consistent product quality by conducting routine inspections.
- Conducted Quality Control (QC) testing on products, meticulously reviewing QC tests and Micro results to maintain high standards.
Teaching assistant in special educational needs
Baguley Primary School
Manchester
10.2018 - 01.2021
- Facilitated communication between students, parents and staff to ensure understanding of progress and goals.
- Prepared visual aids for interactive lessons which increased engagement within the classroom.
- Assisted in creating individualised education plans to cater to each student's unique needs.
- Maintained up-to-date records of each pupil's progress, attendance, medical information and behavioural patterns.
- Facilitated independent living skills training sessions aimed at self-sufficiency.
- Engaged students in various group activities that fostered teamwork and cooperation.
- Participated in professional development training sessions to stay informed about the latest in special education teaching strategies.
- Ensured adherence to school policies regarding safety standards when dealing with special needs children.
- Adapted teaching methods based on individual learning styles leading to enhanced comprehension.
- Helped organise outdoor activities to boost physical health and social skills amongst the pupils.
- Encouraged participation by adapting tasks according to each student's capabilities.
- Provided a safe, positive learning environment for students with varying disabilities.
- Fostered an inclusive classroom atmosphere by promoting empathy, acceptance and respect among peers.
Administrative supervisor
Visabeira Group Ltd.
Portalegre, Portugal
01.2008 - 02.2009
- Coordinated team meetings for better staff communication.
- Oversaw inventory control, maintaining sufficient stock levels at all times.
- Streamlined office procedures to improve efficiency.
- Client satisfaction achieved through excellent customer service skills.
- Handled complex administrative tasks for improved organisational operations.
- Managed daily operations, ensuring efficiency and accuracy in all tasks.
- Ensured compliance with company policies and regulations, promoting a fair work environment.
- Efficiently addressed employee concerns, fostering a positive work atmosphere.
- Facilitated smooth running of the office, ensuring high productivity levels.
- Organised comprehensive training programmes to upskill staff members.
- Handled sensitive information confidentially to maintain privacy standards.
- Implemented and enforced robust filing systems for quick, accurate document retrieval.
- Oversaw recruitment for clerical staff, accounting and operations teams.
- Instructed employees in company policies and procedures, maximising compliance and consistency.
Education
Bachelor of Business Administration - IT and Computing with AI
The Open University
04.2025 -
Skills
- Decision-Making competency
- Growth initiatives
- Visionary thinking
- Knowledge of crm systems
- Customer Service
- Employee management
- Business development
- Staff development
- Team Leadership
- Product knowledge
- Inventory control
- Quality Assurance
- Microsoft Office Suite
Affiliations
- gaming
- reading
Languages
English
Fluent
Portuguese
Native
Spanish
Advanced
French
Beginner
Timeline
Bachelor of Business Administration - IT and Computing with AI
The Open University
04.2025 -
Director
Hostease Services Ltd.
05.2023 - Current
Quality assurance supervisor
Music Magpie Ltd.
05.2021 - 09.2023
Teaching assistant in special educational needs
Baguley Primary School
10.2018 - 01.2021
Administrative supervisor
Visabeira Group Ltd.
01.2008 - 02.2009
Similar Profiles
Courtney ClaytonCourtney Clayton
Escalation Supervisor at MTM-Healthcare Services-Public Transit ServicesEscalation Supervisor at MTM-Healthcare Services-Public Transit Services
Dinesh MuthiahDinesh Muthiah
General Manager of Operations at Klassic Services(ZOHO Guest Facility Services)General Manager of Operations at Klassic Services(ZOHO Guest Facility Services)
Javeria SheikhJaveria Sheikh
Receptionist at National Protective Services - Security Services MelbourneReceptionist at National Protective Services - Security Services Melbourne
MUTHU BALAJIMUTHU BALAJI
Production Support Technical Lead at Tata Consultancy ServicesProduction Support Technical Lead at Tata Consultancy Services
Jack FreemanJack Freeman
IT technician at GBM DigitalIT technician at GBM Digital