Sara Awes

Some of the responsibilities include:

• Accurately handled store finances including daily cashing up, balancing tills, and preparing banking deposits.
• Delivered excellent customer service by assisting with queries, offering product recommendations, and ensuring a positive shopping experience.
• Handled transactions efficiently at the till, including cash, card payments, returns, and exchanges, in line with company procedures.
• Supported loss prevention by monitoring fitting rooms, following security protocols, and reporting suspicious activity.
• Responded to customer enquiries in person and over the phone with professionalism and clarity, demonstrating strong communication skills and the ability to manage information accurately in a fast-paced environment.

Some of the responsibilities include:

• Recognised for strong performance and leadership potential, and promoted to buddy – a role responsible for training and mentoring new team members.
• Delivered structured on-the-job training, helping new starters integrate into the team and understand Nando's procedures and values.
• Handled customer queries and complaints professionally, resolving issues promptly to maintain customer satisfaction.
• Provided fast, friendly, and attentive table service in a high-paced restaurant environment, ensuring each customer had a positive dining experience.
• Adapted to a fast-paced retail environment with flexibility, handling changing priorities and assisting in different departments within the store.

• Assisting the pharmacist in dispensing medications to customers or patients
• Maintaining an accurate inventory of medications and medical supplies, monitoring stock levels, and ordering new supplies when necessary
• Providing excellent customer service by greeting customers, answering phone calls, and responding to inquiries about medications or medical supplies
• Assisting in managing and maintaining pharmacy schedules and workflow, particularly during busy times, including weekends and evenings.
• Continuously provided helpful advice on healthcare needs, improving client satisfaction and confidence in pharmacy.