Sara Al-Anjiri
Bury St Edmunds Suffolk,United Kingdom
Summary
Experienced professional known for exceptional time management and efficiency in high-pressure environments. Customer orientated and hard working to deliver excellence. Proven ability to manage multiple tasks simultaneously while maintaining a positive attitude. Strong organizational and communication skills contribute to effective team dynamics. Eager to embrace greater responsibilities to support team success.
Overview
35
35
years of professional experience
1
1
year of post-secondary education
Work history
Owner - Online Fashion Jewellery Business (Ebay)
Self
Bury St Edmunds, Suffolk
2015.11 - 2021.01
- Managed daily operations, ensuring smooth running of the business.
- Developed new business opportunities for increased market reach.
- Provided exceptional customer service, resulting in repeat business.
- Oversaw inventory management, preventing stock shortages or overages.
- Ensured financial stability with careful budget management and forecasting.
- Maintained compliance with industry regulations to avoid any legal issues.
- Negotiated contracts with suppliers, reducing overall costs.
- Applied customer feedback to inform business strategy and foster continued loyalty.
- Liaised with vendors to achieve favourable product pricing and timely stock replenishment.
- Researched market trends and consumer behaviour to support business decision-making.
Mortgage advisor
HSBC
Bury St Edmunds, Suffolk
2008.05 - 2009.05
- Promoted variety of insurance products relevant to mortgages, adding value to customer service.
- Simplified complex financial terms for better client understanding.
- Ensured compliance with regulatory standards throughout all procedures.
- Produced accurate documentation promptly, minimising delays in the lending process.
- Facilitated successful loan closings through meticulous preparation and coordination.
- Educated clients on various mortgage products to aid informed decision-making.
In-flight Services Supervisor
Kuwait Airways Corporation
Kuwait, Kuwait
1986.05 - 2006.11
- Trained new crew members, improved team performance.
- Prepared reports on flight incidents with complete detail and accuracy.
- Exhibited calm demeanour during crises to maintain passenger trust,.
- Managed in-flight sales transactions, ensured accurate records.
- Liaised effectively with ground staff to relay important information about flight operations,.
- Provided first aid support in medical emergencies, maintained passenger wellbeing.
- Conducted pre-flight briefings for effective communication amongst the crew.
- Delivered announcements over public address system for important notifications,.
- Handled difficult situations to achieve a peaceful resolution.
- Ensured passenger comfort by attending to their needs and requests.
- Developed relationships with passengers through excellent customer service interactions.
- Handled special needs of children, elderly and individuals with disabilities.
- Checked cabin regularly for upkeep requirements and maintained clean, tidy space.
- Promoted duty-free goods and collected payments from patrons.
- Promoted airline products and services, enhanced customer satisfaction.
- Adhered strictly to aviation regulations, promoted safe flying experiences for all aboard.
Education
GCSEs - Ordinary Level
New English School Kuwait
Kuwait 1981.01 - 1981.06
NVQ Level 3 - Mortgages
CeMap 1,2 and 3
Bury St Edmunds, Suffolk 2008.01 - 2008.04
Skills
- Proactive attitude
- Time efficiency
- Resilience under pressure
- Communication proficiency
- Organisational awareness
- Crisis handling
- Performance driving
- Customer focus
- Customer Service
Languages
Arabic
Elementary
Timeline
Owner - Online Fashion Jewellery Business (Ebay)
Self
2015.11 - 2021.01
Mortgage advisor
HSBC
2008.05 - 2009.05
NVQ Level 3 - Mortgages
CeMap 1,2 and 3
2008.01 - 2008.04
In-flight Services Supervisor
Kuwait Airways Corporation
1986.05 - 2006.11
GCSEs - Ordinary Level
New English School Kuwait
1981.01 - 1981.06