Sapriya McIntosh
Freeport
Summary
Warm, polished, and customer-focused professional with experience in reception support, scheduling, client relations, and multi-role service operations. Adept at handling high-volume communication, maintaining organized workflows, and delivering exceptional front-desk experiences. Balances multiple responsibilities with calm efficiency and is known for reliability, professionalism, and a welcoming presence. Seeking to bring strong communication skills, time management, and customer service expertise to the Human Resources Department at The Grand Bahama Shipyard.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
Work History
Sales Associate, Content Creator, Event Host
Lignum Vitae Market (Part Time)
Freeport
07.2025 - Current
- Greet customers, answer inquiries, and maintain a warm, welcoming environment.
- Assist with sales transactions, inventory updates, and product organization.
- Collaborated with team members to restock shelves and replenish inventory levels.
- Create engaging digital content that promotes store products and events.
- Support event planning and host community-based activations with professionalism.
- Balance administrative tasks, customer support, and creative duties while maintaining a consistent work schedule.
- Demonstrate reliability and strong time management while working in multiple roles.
Hairstylist
Preemierestyles (Self Employed)
Freeport
10.2020 - Current
- Executed various techniques and styles to meet client preferences.
- Manage all client bookings, communications, and appointment scheduling to optimize client flow and reduce wait times.
- Maintain a polished, organized workspace and provide exceptional service to diverse clients.
- Handle budgeting, inventory, and administrative tasks.
- Build long-term client relationships through consistency, professionalism, and quality service.
- Operate by appointment, allowing flexibility while upholding dependable service standards.
Marketing Agent
Eagle Electric
Nassau
09.2019 - 06.2020
- Managed social media accounts to enhance brand visibility and engagement.
- Developed marketing campaigns to promote electrical services and products.
- Collaborated with sales team to create targeted promotional materials.
- Assisted with customer inquiries, routed communication, and supported team scheduling.
- Organized promotional materials across radio, print, and digital channels.
- Coordinated marketing campaigns with attention to detail and follow-through.
Customer Care Representative
Itel BPO Smart Solutions
Freeport
05.2019 - 09.2019
- Assisted customers with inquiries through phone and chat support.
- Handled high-volume phone communication with professionalism and accuracy.
- Supported account inquiries, payment processing, and documentation management.
- Resolved customer complaints efficiently and professionally.
- Escalated unresolved issues requiring further investigation or specialized expertise.
- Demonstrated strong problem-solving skills and calm customer service in a fast-paced environment.
- Documented customer interactions in the CRM system accurately.
- Maintained confidentiality while following company procedures.
Education
St. George’s High School
Freeport , GBSkills
- Reception & Front Desk Support
- Customer Service & Client Care
- Professional Phone Etiquette
- Scheduling & Appointment Management
- Microsoft Office (Word, Excel, Outlook)
- Multitasking & Time Management Strength
- Visitor Check-In & Guest Experience
- Excellent Written & Verbal Communication
- Problem-Solving Skills
- Attention To Detail
- Time management
- Team Collaboration & Punctuality
- Point-of-Sale Support
- Positivity & Professionalism
Community Involvement & Leadership
- Public Relations Coordinator- Feed The Soul Organization (2023- Present)
- Sunday School Director- Mt. Olive Baptist Church (2016-2018)
- Junior Mentor- Vessels of Purpose Elite Mentoring Program (2015-Present)
- President- Interact Club of St. Georges High School (2014-2015)
- 1st Chair Flutist- Urban Renewal Police Band (2009-2015)
Timeline
Sales Associate, Content Creator, Event Host
Lignum Vitae Market (Part Time)
07.2025 - Current
Hairstylist
Preemierestyles (Self Employed)
10.2020 - Current
Marketing Agent
Eagle Electric
09.2019 - 06.2020
Customer Care Representative
Itel BPO Smart Solutions
05.2019 - 09.2019
St. George’s High School