Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Saoirse Weir

Craigavon

Summary

Accomplished Product Manager at River Island with 12 years of experience guiding and developing retail employees. Proven leader with a strong background in supervising daily activities and leading teams to meet operational goals. Meticulous and creative, with a drive for increasing sales and brand awareness through skillful product knowledge. Builds and maintains attractive displays, and manages floor resets to enhance the customer shopping experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Product Manager

River Island
Craigavon
03.2024 - Current
  • Deliver visual excellence within the store, ensuring that visual excellence is in line with the brand aspirations and guidelines.
  • Know and be able to identify best sellers, ensuring these are in key sightlines.
  • Be able to execute the correct arm configurations when merchandising, utilizing the basic principles.
  • Manage the queuing rail in line with the company process, ensuring daily checks are carried out.
  • Ensure layouts are implemented and maintained to an exceptional standard, utilizing visual guidelines and tools available.
  • Maintain window mannequins and internal dressings by using company guidelines.
  • Conduct daily walkthroughs to identify commercial and visual opportunities.
  • Consistently deliver strong visual standards, with the customer journey at the forefront of every decision.
  • Confidently manage all areas of the store operation, including service, people, and operations.
  • Empower the team within the store to deliver for the customer by always putting the customer experience at the center of decision-making.
  • Support the store leader to deliver KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID, and people KPIs.
  • Lead by example and have a customer-first approach in all aspects of the Product Manager role.

Team Manager

Primark
Craigavon
11.2022 - 10.2023
  • Organise and guide Retail Assistants in my departments with a focus on developing their skills and knowledge to provide great customer experience
  • Responsible for commercial planning, period layout plans and planograms for my 2 departments.
  • Support colleagues to create commercial and inspiring displays in my departments which enhance the customer experience attracting footfall and sales.
  • Assist with recruitment, on-boarding and development of retail assistants to create a high performing and engaged team that consistently delivers against standards and policies
  • carry out performance management activities with Retail Assistants, including absence and investigatory management.
  • Assist the store manager with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility, including availability for emergency call outs.
  • Optimism stock levels to maximise sales in my department, through effective use of the Stock Replenishment System (PSR)
  • Manage customer complaints and queries in the first instance with a view to resolving them in line with Primark's customer promise, escalating where necessary to senior management.

Team Leader

TK Maxx
Newry
08.2021 - 11.2022
  • Serve in the capacity as Duty Manager, to ensure the store is opened and closes on time while carrying out cash office duties.
  • Mentor staff to achieve personal development goals and sales production targets
  • Price clearance items accordingly using the process 'scamping' and move merchandise to correct store departments.
  • Delegate tasks to multiple employees while maintaining an efficient workplace
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Monitored daily workflow to ensure adherence to established policies and procedures.

Supervisor/Sales Manager

New Look
Belfast
05.2019 - 09.2020
  • I ran their Instagram account @newlook.victoria.square and their Facebook account @newlook_boucher until March 2020 when i went from supervisor to sales manager in a different store.
  • Responsible for doing the admin tasks such as cash up, banking, day to day daily reports and managing a team alone on a late night.
  • Led visits with the regional manager and any other companies we have a professional relationship with.
  • Mentored and trained staff to drive productive goals and meet the relevant KPI and providing constructive feedback
  • Performed keyholding responsibilities to guarantee timely opening and closing of store.

Education

Bachelor of Arts - Media Studies And Production

University of Ulster
Coleraine
07.2020

Skills

  • Leadership
  • Customer Service
  • Effective Communicator
  • Problem - Solving
  • Cost Control
  • Computer Skills
  • Staff recruitment
  • Active listener
  • Time management
  • Positive attitude
  • Visual merchandising
  • Commercial awareness

Certification

  • Emergency First Aid at work - St. Johns Ambulance - 2023
  • Digital Skills: Social Media, Accenture - 2020

Timeline

Product Manager

River Island
03.2024 - Current

Team Manager

Primark
11.2022 - 10.2023

Team Leader

TK Maxx
08.2021 - 11.2022

Supervisor/Sales Manager

New Look
05.2019 - 09.2020

Bachelor of Arts - Media Studies And Production

University of Ulster

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Saoirse Weir