Santu Roy
Peterborough,Cambridgeshire
Summary
IT professional with 14+ years of experience as Assistant Consultant, focused on delivering business solutions. Proven expertise in planning, designing, and maintaining IT systems for large-scale insurance operations. Skilled Java Software Developer with strong problem-solving and analytical capabilities. Adept in coding, debugging, and collaborating effectively within teams to drive innovative projects.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Senior java engineer
Phoenix Group
Peterborough, UK
12.2019 - 09.2025
- Led development of scalable Java applications, improving system performance and reliability.
- Conducted code reviews to ensure coding standards compliance and foster excellence.
- Mentored junior developers in best practices and code optimisation techniques.
- Collaborated with cross-functional teams to define software requirements and deliver quality solutions.
- Facilitated project execution by creating comprehensive project plans.
Senior support analyst
Aviva
Peterborough, UK
11.2017 - 12.2019
- Analysed system logs to identify potential issues before escalation.
- Corrected production live data to minimise customer impact.
- Debugged application code, identified root causes, and assisted offshore teams with fixes.
- Gathered and communicated new requirements based on business needs to offshore teams.
- Provided onsite support during significant system upgrades to ensure minimal disruption.
Software architect
Tata Consultancy Services
, Kolkata
11.2016 - 11.2017
- Delivered superior digital banking solutions, enhancing customer experience across all platforms.
- Implemented TCS BaNCS Digital for flexible financial management accessible from any location.
- Created interactive project linking TCS BaNCS web portal with core systems through web services.
- Engineered multiple web services, including multi-threaded entity search and policy value calculation.
Java developer
Tata Consultancy Services
, Kolkata
07.2013 - 10.2016
- Delivered scalable policy administration solutions, boosting operational efficiency.
- Enabled rapid product rollouts, reducing costs and enhancing market responsiveness.
- Developed modern web-based platform for parameter-driven, component-based architecture.
- Facilitated customer management flexibility with comprehensive insurance solution suite.
Application support engineer
Tata Consultancy Services
Bangalore, India
06.2011 - 06.2013
- Identified and resolved technical issues for American Express Application, minimising disruptions.
- Developed tools to enhance efficiency in issue resolution processes.
- Received accolades from clients and project managers for exceptional performance.
Education
Bachelor in Technology - Information Technology
Kalyani Government Engineering College
India 04.2001 -
Skills
- Core Java and Spring Framework
- SQL proficiency
- MS Office suite expertise
- Cloud technology familiarity
Certification
- Solution Architect Associate, AWS, 2024
- Microsoft Excel MO 200, Certiport, 2021
- Lean Six Sigma Certification, KPMG, 2022
Languages
English
Hindi
Bengali
German
Personal Information
- Date of birth: 27/10/1988
- Gender: Male
Timeline
Senior java engineer
Phoenix Group
12.2019 - 09.2025
Senior support analyst
Aviva
11.2017 - 12.2019
Software architect
Tata Consultancy Services
11.2016 - 11.2017
Java developer
Tata Consultancy Services
07.2013 - 10.2016
Application support engineer
Tata Consultancy Services
06.2011 - 06.2013
Bachelor in Technology - Information Technology
Kalyani Government Engineering College
04.2001 -
Similar Profiles
Hassan MiahHassan Miah
Lead Climate Risk Oversight Actuary – Financial Risk at Phoenix GroupLead Climate Risk Oversight Actuary – Financial Risk at Phoenix Group
Nicola EllisNicola Ellis
Employee Relations Adviser (Secondment) at Phoenix GroupEmployee Relations Adviser (Secondment) at Phoenix Group
KATE MASSONKATE MASSON
Analyst – Customer Operations Senior Representative at Phoenix GroupAnalyst – Customer Operations Senior Representative at Phoenix Group
Colin AdamsColin Adams
Programme Manager (Contractor) at Phoenix GroupProgramme Manager (Contractor) at Phoenix Group
Alice RicardoAlice Ricardo
Retail Assistant at PrimarkRetail Assistant at Primark