Santosh Kumar Yalla

· Provided exceptional customer service by greeting customers, addressing inquiries, and resolving issues promptly and courteously.

· Processed cash, credit, and debit transactions accurately and efficiently, ensuring balanced cash drawers at the end of each shift.

· Maintained cleanliness and organization in the cashier area, including stocking merchandise and arranging displays.

· Welcomed customers to the store, provided product information, and assisted with locating items.

· Processed transactions accurately using the POS system, handling cash, credit, and gift card payments.

· Responded to customer inquiries and resolved complaints in a professional and timely manner.

· Maintained a clean and organized work environment, including restocking shelves and tidying displays.

· Assisted with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts.

· Collaborated with team members to ensure excellent customer service and efficient store operations.

· Greeted guests upon arrival, escorted them to their tables, and provided menus.

· Took orders accurately and efficiently, ensuring special requests and dietary preferences were communicated to the kitchen staff.

· Recommended menu items and upsold specials to enhance the dining experience and increase sales.

· Anticipated guest needs and provided attentive service throughout their meal, including refilling drinks, clearing plates, and offering dessert or coffee.

· Handled cash, credit card transactions, and processed payments using the POS system.

· Addressed guest inquiries, concerns, and complaints promptly and professionally, striving to resolve issues to their satisfaction.

· Collaborated with kitchen and bar staff to ensure timely delivery of orders and maintain a smooth flow of service.