Summary
Overview
Work history
Education
Skills
Interests
Additional Information
Timeline
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Santosh Kiran Nandikanti

Swansea,United Kingdom

Summary

Self-dependent and highly organized individual with a master's in international business management student with a strong academic foundation and a passion for global commerce. Proficient in cross-cultural communication, market analysis, and strategic planning. Eager to apply my knowledge and drive for innovation to contribute effectively to the global business landscape . Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work history

Crew member

Tim Hortons
Swansea, City and County of Swansea
12.2022 - Current
  • Trained in food safety and hygiene practices.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Prepared products following restaurant portion and presentation standards.
  • Operated cash register to take payments and process orders.
  • Attended to customers with friendly and accurate service.
  • Maintained clean and sanitary food preparation areas and equipment.

Housing Development Finance Corporation Limited
Hyderabad
12.2021 - 06.2022
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Acted as team player by helping colleagues finish their tasks.
  • Flexibly took on various roles to support workflow.
  • Addressed questions, concerns and complaints of customers.

Supervisor

Sai Kiran Metal Industries
Hyderabad, India
07.2016 - 12.2019
  • Guided and coached staff to achieve individual growth and sales production targets.
  • Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.

Education

Master's of Science - International Business Management

Swansea University
09.2023

Bachelor's - commerce

Sai Sudhir Degree College
08.2021

Sri Chaitanya Junior Colleges
Hyderabad
05.2016 - 06.2018

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Brilliant Grammar High School, Telangana Board of Secondary
04.2016

Skills

  • Technical Skills & Soft Skills
  • Data Analysis, Market research, Financial Analysis, Cross-Cultural Communication, Obal market entry strategies, Project Management, Data Visualization, Customer relationship management, Critical thinking, Problem-solving, Leadership, Teamwork, Communication skills, Adaptability, Interpersonal Skills
  • Courses
  • International Management, Global Business Environment: International Political Relations
  • Leadership Experience
  • Product knowledge
  • Cash handling
  • Complaint resolution
  • Quality Assurance and Control
  • Staff education and training
  • Training and development
  • Customer service
  • Sales strategies

Interests

Learning new business strategies, reading, cricket, gym

Additional Information

  • Honor Awards Best Customer Advisor (03/2022) Received a Medal for being the best Vice-President (2020), Street Cause.

Timeline

Crew member

Tim Hortons
12.2022 - Current

Housing Development Finance Corporation Limited
12.2021 - 06.2022

Supervisor

Sai Kiran Metal Industries
07.2016 - 12.2019

Sri Chaitanya Junior Colleges
05.2016 - 06.2018

Master's of Science - International Business Management

Swansea University

Bachelor's - commerce

Sai Sudhir Degree College

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Brilliant Grammar High School, Telangana Board of Secondary

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