SANTOSH KUMAR
London
Summary
Proactive and detail-oriented Recruiting Coordinator / Project Coordinator with 4+ years of experience in high-volume interview scheduling, stakeholder management, and recruitment operations across fast-paced, cross-functional environments. Proven ability to manage shifting priorities, maintain confidentiality, and deliver an exceptional candidate experience. Skilled in Microsoft Office, ATS/CRM systems, right-to-work checks, and recruitment documentation. Currently pursuing an MSc in Project Management at BPP University, London.
Immediately available and fully eligible to work in the UK (no sponsorship required).
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Project Support Coordinator/ Scrum Master
Vital Watch Ai
Birmingham
06.2024 - 09.2025
- Coordinated project schedules, internal meetings, and deliverables across teams.
- Maintained Excel-based task lists and team calendars to support project progress tracking.
- Communicated regularly with stakeholders to update timelines, mitigate risks, and manage blockers.
- Facilitated meetings, shared progress reports, and supported process documentation.
- Ensured accuracy in scheduling and follow-ups, maintaining professionalism in every interaction.
- Monitored performance metrics, ensuring consistent quality of service delivery.
- Fostered teamwork through collaborative activities, improving overall team morale.
Sr. Recruiter- Recruitment & Operations
Precision Technology
Hyderabad
05.2022 - 11.2023
- Managed high-volume interview scheduling for recruitment teams and external clients.
- Maintained consistent follow-up with candidates and hiring managers to ensure positive experiences.
- Conducted right-to-work checks and maintained candidate documentation and trackers.
- Served as primary point of contact for candidates and stakeholders throughout the hiring process.
- Created and updated recruitment SOPs and internal guides for better process clarity.
- Generated weekly recruitment reports for leadership using Excel and internal tools.
- Adapted quickly to shifting priorities and urgent scheduling needs in a fast-paced environment.
Process Executive – Mortgage Underwriting
Cognizant Technology
Hyderabad
09.2021 - 04.2022
- Reviewed and validated mortgage documentation in compliance with underwriting standards.
- Collaborated with underwriters, loan processors, and compliance teams to ensure data accuracy and process adherence.
- Processed high volumes of applications within SLA timelines using Excel and proprietary loan systems.
- Maintained meticulous records and flagged inconsistencies, contributing to high audit scores and data integrity.
- Coordinated with other departments for timely completion of projects.
- Facilitated meetings, led towards increased team cohesion and understanding of targets.
Sales Team Leader
Paytm Financial Services
Hyderabad
05.2019 - 08.2021
- Led a team of sales representatives to exceed monthly targets for digital payments and financial product adoption.
- Tracked sales performance using Excel-based dashboards and reported key trends to senior management.
- Conducted daily briefings and team updates to maintain alignment and motivation.
- Coordinated between sales, operations, and customer support teams to resolve escalations and streamline processes.
- Generated weekly performance reports and presented insights to regional managers to drive data-informed decisions.
Education
MSc in Management - Project Management
BPP University
01.2024 - 01.2025
Skills
- Project Scheduling & Coordination
- MS Excel, Word, Outlook, PowerPoint
- KPI Tracking & Reporting
- Agile (Scrum & Kanban), CSM Certified
- Backlog & Task Management (JIRA, Trello, Confluence)
- Stakeholder Engagement
- Risk & Issue Management
- Materials & Resource Scheduling
- Strong Verbal and Written Communication
- Cross-functional Team Collaboration
Certification
Certified Scrum Master (CSM)
Timeline
Project Support Coordinator/ Scrum Master
Vital Watch Ai
06.2024 - 09.2025
MSc in Management - Project Management
BPP University
01.2024 - 01.2025
Sr. Recruiter- Recruitment & Operations
Precision Technology
05.2022 - 11.2023
Process Executive – Mortgage Underwriting
Cognizant Technology
09.2021 - 04.2022
Sales Team Leader
Paytm Financial Services
05.2019 - 08.2021
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