Santhosh Prabhakaran
IT Engineer
Kirkby in Ashfield,Nottingham
Summary
Innovative IT Engineer with a knack for streamlining complex systems and enhancing operational efficiency. Delivered cloud and network improvements that boosted overall system performance, ensuring seamless integration, data protection and access management. Recognised for problem-solving skills and hands-on approach, contributing to team success and client satisfaction.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work history
IT Engineer
Hopwells Ltd
Nottingham, Nottinghamshire
2022.12 - Current
- Managed PAM for company's SharePoint sites, local network drives, and active directories.
- Implemented password-less sign-on and single sign-on to enhance security standards and user accessibility.
- Led project to implement BYOD and corporate owned devices in kiosk mode for warehouse Zebra scanners and driver phones.
- Led deployment and operations training for corporate owned devices to ensure warehouse operations are streamlined.
- Conducted regular on-site maintenance of deployed hardware and networking devices in various sites within the country.
- Actively involved in IT infrastructure decision-making processes as deputy to IT Director.
- Contributed as primary tester, deployment lead, and hands-on trainer for six-month long vehicle tracking and auditing software project.
- Assisted users remotely with various technical issues, improving customer satisfaction levels dramatically over time.
IT Graduate
Hopwells Ltd
Nottingham, Nottinghamshire
2021.10 - 2022.12
- Designed and implemented enterprise‑wide IT security architecture that reduced cyber‑risk exposure by up to 45%, strengthened data integrity across critical systems, and enhanced threat resilience through Azure's advanced encryption and multi‑layered firewall controls.
- Achieved projected IT security insurance savings of approximately £235,000 over five years (2021–2025) through strategic security architecture improvements, resulting in 8% annual increase in savings due to enhanced risk posture and reduced incidents.
- Performed risk analyses before major IT undertakings to ensure minimal disruptions and implemented system testing plans in support of deployments.
- Demonstrated significant value to organization through contributions that led to being the sole recipient of Tier 2 visa sponsorship.
Research Assistant
Nottingham Trent University
2020.08 - 2021.01
- Provide technical support to clients including consultation, database management, etc to develop their current business.
- Initialize requirements obtained from various clients.
- Seek feedback and provide recommendations for better experience.
- Document research and provide substantial recommendations to meet requirements.
- Test developed web applications and dashboard using Katalon.
Education
Master of Science - IT Security
Nottingham Trent University
Nottingham 2020.01 - 2021.01
Bachelor of Science - IT
St. Peter's University
India 2015.08 - 2019.07
Board of Higher Secondary Examination - Science
Maria Matriculation
India 2013.06 - 2015.04
Tamil Nadu Board of Secondary School Examination - Science
Kalaimagal Viddyala Higher Secondary School
India 2012.06 - 2013.04
Skills
- Migration from on-premise to cloud
- Cost optimisation for cloud products
- Automating data driven operations reports
- Analytical thinking and root cause problem solving
- Experienced in documenting and research
- Sufficient coding knowledge including C, C, C#, Java, Python, and SQL
- Experienced in operating systems including Windows, Linux, Android, MacOS, and iOS
INTERESTS
I like to explore technologies especially PC and its hardware builds. I love gaming in all platforms mainly PC and love extracting strategies for real life implementation.
Affiliations
- PC Gaming
- Hiking
- Cooking
Languages
English
Proficient (C2)
Tamil
Proficient (C2)
REFERENCES
- Ken Charnock, IT Director, kcharnock@hopwells.com, 07584 248481, Hopwells Ltd.
- Katty Sang, Head of Engineering, katty.sang@experian.com, 07773 009903, Experian UK.
Timeline
IT Engineer
Hopwells Ltd
2022.12 - Current
IT Graduate
Hopwells Ltd
2021.10 - 2022.12
Research Assistant
Nottingham Trent University
2020.08 - 2021.01
Master of Science - IT Security
Nottingham Trent University
2020.01 - 2021.01
Bachelor of Science - IT
St. Peter's University
2015.08 - 2019.07
Board of Higher Secondary Examination - Science
Maria Matriculation
2013.06 - 2015.04
Tamil Nadu Board of Secondary School Examination - Science
Kalaimagal Viddyala Higher Secondary School
2012.06 - 2013.04