Summary
Overview
Work history
Education
Skills
INTERESTS
Affiliations
Languages
REFERENCES
Timeline
Generic

Santhosh Prabhakaran

IT Engineer
Kirkby in Ashfield,Nottingham

Summary

Innovative IT Engineer with a knack for streamlining complex systems and enhancing operational efficiency. Delivered cloud and network improvements that boosted overall system performance, ensuring seamless integration, data protection and access management. Recognised for problem-solving skills and hands-on approach, contributing to team success and client satisfaction.

Overview

6
6
years of professional experience
8
8
years of post-secondary education

Work history

IT Engineer

Hopwells Ltd
Nottingham, Nottinghamshire
2022.12 - Current
  • Managed PAM for company's SharePoint sites, local network drives, and active directories.
  • Implemented password-less sign-on and single sign-on to enhance security standards and user accessibility.
  • Led project to implement BYOD and corporate owned devices in kiosk mode for warehouse Zebra scanners and driver phones.
  • Led deployment and operations training for corporate owned devices to ensure warehouse operations are streamlined.
  • Conducted regular on-site maintenance of deployed hardware and networking devices in various sites within the country.
  • Actively involved in IT infrastructure decision-making processes as deputy to IT Director.
  • Contributed as primary tester, deployment lead, and hands-on trainer for six-month long vehicle tracking and auditing software project.
  • Assisted users remotely with various technical issues, improving customer satisfaction levels dramatically over time.

IT Graduate

Hopwells Ltd
Nottingham, Nottinghamshire
2021.10 - 2022.12
  • Designed and implemented enterprise‑wide IT security architecture that reduced cyber‑risk exposure by up to 45%, strengthened data integrity across critical systems, and enhanced threat resilience through Azure's advanced encryption and multi‑layered firewall controls.
  • Achieved projected IT security insurance savings of approximately £235,000 over five years (2021–2025) through strategic security architecture improvements, resulting in 8% annual increase in savings due to enhanced risk posture and reduced incidents.
  • Performed risk analyses before major IT undertakings to ensure minimal disruptions and implemented system testing plans in support of deployments.
  • Demonstrated significant value to organization through contributions that led to being the sole recipient of Tier 2 visa sponsorship.

Research Assistant

Nottingham Trent University
2020.08 - 2021.01
  • Provide technical support to clients including consultation, database management, etc to develop their current business.
  • Initialize requirements obtained from various clients.
  • Seek feedback and provide recommendations for better experience.
  • Document research and provide substantial recommendations to meet requirements.
  • Test developed web applications and dashboard using Katalon.

Education

Master of Science - IT Security

Nottingham Trent University
Nottingham
2020.01 - 2021.01

Bachelor of Science - IT

St. Peter's University
India
2015.08 - 2019.07

Board of Higher Secondary Examination - Science

Maria Matriculation
India
2013.06 - 2015.04

Tamil Nadu Board of Secondary School Examination - Science

Kalaimagal Viddyala Higher Secondary School
India
2012.06 - 2013.04

Skills

  • Migration from on-premise to cloud
  • Cost optimisation for cloud products
  • Automating data driven operations reports
  • Analytical thinking and root cause problem solving
  • Experienced in documenting and research
  • Sufficient coding knowledge including C, C, C#, Java, Python, and SQL
  • Experienced in operating systems including Windows, Linux, Android, MacOS, and iOS

INTERESTS

I like to explore technologies especially PC and its hardware builds. I love gaming in all platforms mainly PC and love extracting strategies for real life implementation. 

Affiliations

  • PC Gaming
  • Hiking
  • Cooking

Languages

English
Proficient (C2)
Tamil
Proficient (C2)

REFERENCES

  • Ken Charnock, IT Director, kcharnock@hopwells.com, 07584 248481, Hopwells Ltd.
  • Katty Sang, Head of Engineering, katty.sang@experian.com, 07773 009903, Experian UK.

Timeline

IT Engineer

Hopwells Ltd
2022.12 - Current

IT Graduate

Hopwells Ltd
2021.10 - 2022.12

Research Assistant

Nottingham Trent University
2020.08 - 2021.01

Master of Science - IT Security

Nottingham Trent University
2020.01 - 2021.01

Bachelor of Science - IT

St. Peter's University
2015.08 - 2019.07

Board of Higher Secondary Examination - Science

Maria Matriculation
2013.06 - 2015.04

Tamil Nadu Board of Secondary School Examination - Science

Kalaimagal Viddyala Higher Secondary School
2012.06 - 2013.04
Santhosh PrabhakaranIT Engineer