SANTHOSH BANOTH
Liverpool,UK
Summary
Dynamic IT systems engineer with extensive expertise in software development, database management, and network security implementation. Demonstrates proficiency in Python programming, C++, SQL, and operating systems such as Linux, Unix, Windows, and MacOS. Skilled in infrastructure planning and implementation, vendor negotiation, and IT systems engineering, with a strong focus on continuous improvement initiatives and information security. Committed to building relationships and setting up trust with clients and vendors, while confidently managing hardware and software installations, backup and recovery procedures, and incident reporting. Aspires to leverage engineering management skills to drive innovative IT solutions and enhance organisational efficiency.
Overview
2
2
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
Assistant system engineer
Tata Consultancy Services Ltd.
Chennai, India
02.2022 - 09.2023
- Handled support tickets with software and hardware vendors.
- Resolved technical issues and maintenance of Westpac Australian bank.
- Learned ServiceNow management, effective email writing to clients.
- Collaborated with the team to clear errors while onboarding customers.
- Swiftly identify priorities and resolve issues to minimise downtime and optimise client experience.
- Experienced in teamwork and team maintenance to complete tasks within deadlines.
- Provided technical support to staff members, reduced downtime by prompt resolution of issues.
- Conducted regular backups of critical data on servers, ensured business continuity in case of system failures.
- Focused on maintaining up-to-date knowledge on latest technology trends; ensured company systems stayed current and competitive.
- Resolved complex technical issues with innovative troubleshooting techniques; increased system reliability considerably.
- Coordinated with IT team to implement new software; enhanced workflow significantly.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
Data analyst
Imbuedesk ENS Pvt. Ltd.
Hyderabad, India
09.2021 - 02.2022
- Executed regular maintenance on databases, enhanced overall system performance.
- Analysed patterns in large volumes of data, provided key insights.
- Improved data quality by implementing structured validation checks.
- Contributed value to engineering and life science applications using mathematical models.
- Utilised SQL to extract relevant information for reporting purposes.
Education
Master of Science - Advanced computer science
University of Liverpool
Liverpool 09.2023 - 01.2025
Bachelor of Technology - Information technology
Guru Nanak Institutions technical campus
India 06.2017 - 06.2021
Intermediate Education - Mathematics, Physics, and Chemistry
Svs Junior College
India 06.2015 - 04.2017
Secondary School Certificate (SSC) - Science
Loyola High School
India 06.2012 - 04.2015
Skills
*Technical Skills:- Language: Basics of C, C, SQL & PYTHON
*Database:- MySQL, Database SQL command
*Operating Systems:-Linux/Unix, Windows, macOS
- Information security
- Hardware & software installation
- Operating systems expertise
- Network security implementation
- Azure AD and Microsoft Azure
- Incident reporting
- Application support
- IT systems engineering
- Office 365 and PowerShell scripting
*Interpersonal Skills:-Ability to build relationship and set up trust, Confident & determined, Ability to cope up with different situations, Can accept Responsibility
Certification
- Barclays Life Skills Programme conducted by GTT Foundation
- Agile for Beginners (Content ID: 15007, Registration ID: 149643677)
- Anti Bribery and Corruption Training (Content ID: 22639, Registration ID: 150113374)
- GDPR (Content ID: 14555, Registration ID: 149640655)
- HSE - General Awareness: Environmental Management (Content ID: 14634, Registration ID: 149681130)
- Information Security Awareness - Business Continuity Management (Content ID: 12013, Registration ID: 149385142)
- Introduction to Safety First (Content ID: 14599, Registration ID: 150107812)
- IQMS (Content ID: 15036, Registration ID: 150356729)
Accomplishments
- Won 1st prize in Quiz competition in the year 2015.
- Elected as a class representative for 2 years.
- Participated in many cultural activities.
- won 1st prize in cricket school tournaments.(wadupsa)
Affiliations
- Playing Cricket, Badminton, Reading Books and Cooking.
- spend time with loved one's
Languages
English
Upper intermediate
Hindi
Advanced
Telugu
Native
Timeline
Master of Science - Advanced computer science
University of Liverpool
09.2023 - 01.2025
Assistant system engineer
Tata Consultancy Services Ltd.
02.2022 - 09.2023
Data analyst
Imbuedesk ENS Pvt. Ltd.
09.2021 - 02.2022
Bachelor of Technology - Information technology
Guru Nanak Institutions technical campus
06.2017 - 06.2021
Intermediate Education - Mathematics, Physics, and Chemistry
Svs Junior College
06.2015 - 04.2017
Secondary School Certificate (SSC) - Science
Loyola High School
06.2012 - 04.2015
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