Santanu Das
Kolkata,India
Summary
IT professional with analytical problem-solving abilities and thorough approach. Accomplished in conducting complete assessments and developing technically-feasible solutions for current and expected demands. Partners well with both technical and non-technical personnel to accomplish objectives. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Migration data analyst(Onsite)
Tata Consultancy Services
London, United Kingdom
07.2023 - Current
- Conducted research on business data flow and migration trends ensuring up-to-date knowledge base.
- Enhanced data accuracy by implementing robust validation techniques.
- Streamlined data processing procedures, enhancing overall efficiency.
- Created route map for data transformation so that it gets loadable into target application(Salesforce).
- Optimised the use of resources through effective workload management strategies, leading to timely project completion.
- Analysed complex migration data sets to provide insightful reports.
- Developed accurate predictive models for future migration trends.
Onshore technical business analyst
Tata Consultancy Services
London, United kingdom
04.2022 - 06.2023
- Improved business processes by analysing existing practices and recommending modifications.
- Facilitated decision-making for stakeholders with comprehensive technical analysis reports.
- Identified system requirements by liaising with department heads and IT team.
- Translated complex data into understandable reports to assist in strategic planning.
- Achieved seamless integration of various platforms by collaborating with developers and users.
Senior software engineer
Tata Consultancy Services
Kolkata, India
04.2019 - 03.2022
- Upgrade planning for different OpenText applications: Webtop, Content Server, xPlore.
- Analysis upgrade roadmap for application versions and their dependencies on various products like Tomcat, Java JDKs
- Design and Architectural discussion with Client.
- Hands on experiences on upgrading applications and troubleshooting.
- Maintained up-to-date knowledge resulting in advanced application development.
Application support engineer
Tata Consultancy Services
Kolkata, India
01.2016 - 03.2019
- Enhanced system efficiency by conducting regular software updates.
- Troubleshot for resolution of application issues, improving user experience.
- Maintained stellar service level agreements with proactive issue identification and resolution.
- Conducted root cause analyses to prevent future system failures.
- Developed comprehensive training materials for end-users leading to increased software proficiency.
- Worked on IBM Websphere and SOAP based Web Service APIs.
- Maintained robust CI/CD pipelines for improved delivery lifecycles.
- Supported software updates and rollouts with thorough testing, minimising operational disruption.
Performance engineer
Tata Consultancy Services
Kolkata, India
01.2013 - 12.2015
- Improved system performance by conducting rigorous benchmark tests using HP Load runner tool.
- Analysed data for identifying potential issues in the system design.
- Increased efficiency with implementation of new software tools.
- Optimised applications to enhance user experience.
- Developed scripts for automating routine tasks, increased productivity.
- Carried out detailed diagnostics, identified bottlenecks in performance.
Education
B.Tech -
Asansol Engineering College
07.2008 - 06.2012
Skills
- OpenText Documentum
- Java
- Unix
- Microsoft SharePoint applications
- SQL proficiency
- HP Load runner
Accomplishments
- Received "Star Team Award" under "Leadership" category.
- Received "Special Initiative Award" under "Innovation & Creativity" category.
- Appreciated by client many times after successful project go-live.
Certification
- 1Z0-852: Java Standard Edition 6 Programmer Certified Professional
- HPO-M48 Load Runner Certification
- IZ0-047(Oracle Database SQL Expert)
- Unqork Novice badge
Timeline
Migration data analyst(Onsite)
Tata Consultancy Services
07.2023 - Current
Onshore technical business analyst
Tata Consultancy Services
04.2022 - 06.2023
Senior software engineer
Tata Consultancy Services
04.2019 - 03.2022
Application support engineer
Tata Consultancy Services
01.2016 - 03.2019
Performance engineer
Tata Consultancy Services
01.2013 - 12.2015
B.Tech -
Asansol Engineering College
07.2008 - 06.2012
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