Sanni Jhajhadiya
Ipswich
Summary
Hospitality Professional with a demonstrated history of excelling in varied job roles. Skilled in Professional Communication, Operations Management, People Management, Team building and Customer focused service. Innate ability to strike a rapport with people from diverse backgrounds and mindsets and build synergy to achieve the key results.
Overview
6
6
years of professional experience
Work History
Deputy Chef Manager
Anchor - St Joseph’s Care Home
Sudbury
02.2025 - Current
- Lead catering services, driving quality and excellence
- Manage and motivate catering team
- Ensure food safety and hygienic standards
- Craft innovative menus using fresh ingredients
- Manage inventory and supplies
- Maintain cleanliness and hygiene
- Deliver exceptional meal services up to 60 residents
- Assume chef manager responsibilities as needed
Chef
Cafe 24
Stowmarket, Suffolk
08.2024 - Current
- Culinary skills: Specialization in traditional English cuisine, Food preparation and presentation, Menu planning and implementation, Kitchen management and organization
- Cooking Techniques: Breakfast and brunch preparation, Lunch and snack preparation, Food safety and hygiene practices, Traditional English cooking methods
- Teamwork and Communication: Collaboration with kitchen staff, Effective communication with colleagues and management, Providing excellent customer service
- Time Management and Adaptability: Working in a fast-paced kitchen environment, Meeting deadlines and managing workload, Adapting to changing menu and kitchen requirements
Chef
Prezzo Italian Restaurant
Felixstowe, Suffolk
04.2024 - 07.2024
- Culinary Expertise
- Menu Development
- Food Preparation
- Cooking Techniques
- Training and Supervision
- Food safety and hygiene
- Quality control, Inventory Management
Catering
Self Employed
Ipswich, Suffolk
08.2023 - 02.2024
- Managed catering operations for various events and clients
- Coordinated menu planning, food preparation, and presentation
- Supervised And lead kitchen staff to ensure efficient service delivery
- Maintain high food safety and hygiene standards
Customer Service Advisor
GFM
Colchester, Essex
11.2022 - 07.2023
- Managed high-volume customer queries simultaneously through effective multitasking
- Offered prompt solutions to maintain customer satisfaction
- Offered detailed advice on product and service benefits
- Adhered strictly to policies and procedures for continued company compliance
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback
- Transferred customer calls to respective departments or personnel to address specific issues
- Participated in staff meetings to discuss new developments
Food and Beverage Supervisor
Galaxy Inn Hotel
Jaipur, Rajasthan
12.2019 - 08.2022
- Assisted management in conducting annual staff appraisals with team members working within the area of responsibility
- Oversaw food preparation and production standards by implementing effective quality control measures
- Banqueting operations on a shift basis, catering to up to 50 guests at any one time
- Gave direction for correct storage and disposal of food in line with company policies and procedures
- Liaised with the chef on duty to provide seamless food service and communicated with the head chef to provide feedback on the same
- Provided administrative support to upper management through inventory reporting, budget governance and payroll management
- Supervised service of all food and beverages within the hotel in absence of the food and beverage manager
- Operated and maintained the security of the Point of Sales (POS) system
Intern trainee
Holiday Inn Hotel (IHG)
Singapore
02.2019 - 08.2019
- Welcomed guests with warmth and enthusiasm, recommending beverage and snack choices based on customer preferences
- Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards
- Used Touch POS system to take 40+ guest orders per shift with 100% accuracy
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills
- Participated in training and seminars to enhance skills and promote growth
Education
Level 2 Food Safety and Hygiene For Catering - undefined
HSQE Ltd
Chelmsford, UK01.2024
Diploma of Higher Education - Hospitality Management & Tourism
Nanyang Institute of Management
01.2019
Bachelor of Commerce - Accounting & Finance
University of Rajasthan
01.2018
Skills
- Culinary Expertise
- Food Preparation
- Training and Supervision
- Quality control
- Customer Service Advisor Skills
- Touch POS System
- Fine dining experience
- Inventory control and record-keeping
- Food plating and presentation
- Kitchen staff coordination
- Workflow planning and optimization
- Menu Development
- Cooking Techniques
- Food safety and hygiene
- Inventory Management
- Dining service experience
References
References available upon request
Timeline
Deputy Chef Manager
Anchor - St Joseph’s Care Home
02.2025 - Current
Chef
Cafe 24
08.2024 - Current
Chef
Prezzo Italian Restaurant
04.2024 - 07.2024
Catering
Self Employed
08.2023 - 02.2024
Customer Service Advisor
GFM
11.2022 - 07.2023
Food and Beverage Supervisor
Galaxy Inn Hotel
12.2019 - 08.2022
Intern trainee
Holiday Inn Hotel (IHG)
02.2019 - 08.2019
Level 2 Food Safety and Hygiene For Catering - undefined
HSQE Ltd
Diploma of Higher Education - Hospitality Management & Tourism
Nanyang Institute of Management
Bachelor of Commerce - Accounting & Finance
University of Rajasthan