Strategic and forward-thinking Principal Customer Success Account Manager with over two decades of experience customer success, - driving digital transformation, AI adoption, and business innovation across global enterprise clients. My passion lies in helping organizations unlock the full potential of cloud technology to achieve meaningful, value-driven outcomes. Thriving in complex, fast-paced environments, building trusted relationships with C-level stakeholders, navigate intricate ecosystems, and deliver measurable impact.
With a strong foundation in customer success, business development, and partner ecosystem strategy, I bring a unique blend of commercial acumen, technical fluency, and empathetic leadership. I am especially energized by the opportunity to guide clients through the evolving AI landscape—empowering them to make data-driven decisions, enhance operational efficiency, and spark innovation.
Building revenues in an industry territory, collaborating with defined clients and prospects; bringing new solutions to market, creating market demand, and generating new lines of revenues for IBM and partners.
LEADERSHIP AWARD 2000, IBM,
100% CLUB 2002, 2004, IBM
Q2 EXCELLENCE AWARD 2022, MICROSOFT,
100% Attainment WINNER 2022, 2025, MICROSOFT