Sanku Krupa

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• Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
• Processed expense reports, resulting in accurate financial records maintained consistently.
• Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
• Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
• Assisted clients with daily enquiries and addressed incoming Emails. Drafted periodic reports to inform upper management on KPIs and operational issues.
• Spearheaded office workflow coordination, utilising employee strengths and skillsets to better address task needs.
• Monitored health and safety measures for guaranteed compliance.
• Investigated issues affecting group operations, prepared reports and helped correct problems.

• Presented findings from data analysis tasks clearly to non-technical colleagues.
• Conducted in-depth market research to understand consumer behaviour.
• Facilitated smooth operations within the department through organised file management and data entry tasks.
• Improved team communication by organising regular team meetings and discussions.
• Managed time effectively to meet deadlines.
• Communicated management feedback to improve team performance.