Strategic and results-driven product leader with a proven track record of building and scaling data-centric solutions in the commodities sector. Skilled in defining data strategies, driving digital transformation, optimizing client experiences, and delivering revenue growth. Demonstrated expertise in:
Platforms and Data Strategy: Defining clear strategic vision, value propositions, and roadmaps for data-centric products.
Regulatory Expertise: Proactive compliance with EMEA regulations, analyzing regulatory changes, and providing thought leadership in digital trends.
Cross-Functional Collaboration: Building partnerships across Sales, Operations, Technology, Finance, Legal, and Compliance to achieve product goals.
Client-Centric Solutions: Prioritizing seamless client experiences, gathering feedback, and developing solutions that improve satisfaction and drive adoption.
Team Leadership: Mentoring, motivating, and developing teams to deliver product excellence within a diverse and inclusive environment.
• Strategic Data Leadership: Redesigned data governance framework, accelerating data feed launches by 40% and improving quality scores by 15%.
• Client-Centric Solutions: Collaborated with clients to reduce data quality issues by 87.5%, increasing satisfaction by 15%.
• Data Insights: Created KPI dashboards (Power BI) for stakeholders, leading to optimized products and vendor performance.
• Communication and Commercialization: Enhanced release notifications and co-created a data-driven go-to-market plan, leading to a 3% rise in ACV.
• Spearheaded data feed growth: Grew ACV by 10% YoY to USD 126M by introducing Snowflake as a new data feed option and modernizing Excel delivery. Secured budget and led the rollout of API & Snowflake data feeds, resulting in a post-launch revenue increase of $12.6M annually. Increased retention rate by 1000 BPP through launching a next-gen Excel platform based on market research.
• Championed Agile & customer-centricity: Owned and prioritized product backlog for successful Agile Scrum team delivery (awarded "Best Agile Scrum Team" in Q3 2021). Led team effort to define customer personas and create a user-centric Go-to-Market strategy encompassing video content, marketing materials, and customer onboarding initiatives. Conducted market sizing analysis to identify growth opportunities and address market gaps. Utilized data analytics to identify usage patterns and inform product development decisions.
• Built strong relationships and industry expertise: Mentored one Associate Product Manager in market research and lean product development practices. Extensively traveled in Asia-Pacific/Europe to meet customers, gather feedback, and identify new market opportunities. Contributed to 17% YoY growth in digital delivery desktop & machine delivery products with 200+ successfully onboarded customers.
Led a cross-functional team of 10 engineers to successfully implement a data-driven approach to SOX compliance for Bank of New York Mellon, generating over $2.1 million in savings:
• Regulatory Excellence: Implemented a data-driven approach to SOX compliance (Bank of New York Mellon), saving over $2.1M, ensuring adherence to financial regulations.
• Operational Efficiency: Introduced Agile methods and ISO 9001 auditing, reducing defects by 70% and boosting team performance.
• Innovation: Developed a revolutionary AML auditing tool (recognized with a patent), earning the "Associate of the Year" award.
Within 18 months at Accord Infosystems, I was deployed at Crisil India LTD to bolster their Data Operations team and automate company rating processes through data analysis. My work involved:
• Deep dives into extensive data: Leveraging SQL and Excel, I analyzed vast datasets to uncover key trends and patterns relevant to company profiles.
• Crafting powerful models: I built over 30 credit rating models for Crisil's Data Strategy and Operations Team, enabling them to automate company assessments more efficiently and accurately.
As a Data Analyst at eClerx Services, I partnered with leading UK travel companies like P&O Ferries and Avis to drive actionable insights and strategic improvements. My accomplishments include:
• Profitable Pricing Strategies: Leveraged competitor analysis, usage metrics, and bounce rate analysis to uncover data patterns and inform data-driven pricing strategies. This resulted in a 10% profit increase for a key client.
• Standardized Process Improvement: Implemented standardized process improvement policies, enhancing the quality tracking of client marketplaces. This initiative garnered me the prestigious Business Process Improvement Award , the highest honour bestowed upon Data Analysts at eClerx.
Product Leadership
Data Strategy
Data Governance
Agile and Lean Implementation
Customer-Centric
Metadata & Taxonomy
Fintech
Stakeholder Engagement
Customer Behaviour Analysis
Business Development
Product Management
Product Design
Product Planning
Strategic Product Development: Defined roadmaps and executed launches, exceeding revenue targets by 15% and driving a 10% YoY ACV growth ($126M).
Client-Centric Innovation: Improved client satisfaction by 15% through collaboration, addressing pain points, and creating data-driven solutions.
Operational Excellence: Improved data quality scores by 15% and accelerated new feed launches by 40% by redesigning the data governance framework.
Data-Driven Insights: Developed KPI dashboards (Power BI) empowering stakeholders with actionable data insights to optimize products and vendor performance.
Agile Leadership: Mentored teams, implemented Scrum and Kanban, leading to the "Best Agile Scrum Team" award and a 5% annual revenue increase.
Cross-Functional Collaboration: Facilitated alignment across product, engineering, and commercial teams leading to successful product launches on time and within budget.
Compliance Champion: Ensured adherence to EMEA regulations, saving $2.1M+ through a data-driven SOX compliance initiative (Bank of New York Mellon).
Pragmatic Certified Product Manager
Certified Scrum Master