Sanjo Manikkuttiyil
Southampton
Summary
Highly motivated job seeker actively pursuing an apprenticeship opportunity as an IT and Network Technician. Possesses a strong programming background gained through a coding bootcamp, with proficiency in HTML, CSS, Python, and JavaScript. Has foundational knowledge in networking and web development. Recognized for building positive rapport and inspiring trust to drive organizational success. Demonstrates reliability, safety consciousness, and alertness. Communicates concisely and consistently delivers excellent customer service. Utilizes exceptional time-management and navigation skills to optimize routes and maximize efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
05.2022 - Current
- 100+ deliveries and 220+ parcels every shift.
- Above 95% delivery completion rate.
- Led initiative by applying personal road knowledge to set the shortest routes for the highest efficiency.
- Process-oriented and high-quality delivery. Completed deliveries quickly and with care towards customers' requirements.
- Communicated customer concerning deliveries location, requests and information for swift resolution of deliveries.
Customer Service
Marks & Spencers
11.2016 - 01.2018
- Worked as cashier and cleaner, stocked shelves and managed cycling new and old inventory
- Promoted within 12 months to work managing online delivery orders, led stock management and admin work.
- Advised customers on availability, pricing and location of products with high satisfaction ratings.
- Multi-tasked to keep customer service levels at optimal capacity at peak times.
Education
A Level - Maths, Further Maths, Physics
Brockenhurst College
06.2016
Skills
- HTML & CSS
- Python
- JavaScript
- VS Code & Github
- Accountable & Work Independently
- Organisational & Time Management Skills
- Teamwork & Communication Skills
- Excellent Customer Service
Certification
Skills Bootcamps Coding Hampshire County Council 2024
Timeline
Delivery Driver
Amazon
05.2022 - Current
Customer Service
Marks & Spencers
11.2016 - 01.2018
A Level - Maths, Further Maths, Physics
Brockenhurst College
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