Sanjivigaa Sivapalan
Hayes
Summary
Motivated and detail-oriented biomedical science undergraduate with strong academic standing and diverse professional experience. Proven ability to work in high-pressure environments, with excellent communication, problem-solving, and organisational skills. Passionate about applying biomedical knowledge to real-world healthcare solutions, and eager to contribute to innovative teams within the biomedical sector. Seeking opportunities to develop hands-on experience through internships or graduate roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Advisor
River Island
Northampton
11.2023 - Current
- Providing customer service, understanding customer's needs and being able to recommend products or services for customers needs
- Assist customers in making purchasing decisions, handle inquiries, process transactions and ensure the store maintains a clean and organized appearance
- Inventory management, stock replenishment and promotional activities to drive sales and meet targets
University Buddy
University of Northampton
Northampton
10.2023 - 12.2023
- Proficient in academic advising and study strategies
- Knowledgeable about campus resources and support services
- Empathetic listener with a genuine desire to help others succeed
Customer Service
World Duty Free
Heathrow Airport Terminal 4
07.2022 - 09.2023
- Address customer complaints by identifying the root cause and providing effective solutions, while offering skincare, makeup, and hair advice.
- Gather and analyze customer information to recommend products or services, and generate sales leads to meet personal and team goals.
- Build long-term relationships through open communication, informing customers about promotions and deals.
Nursery Practitioner
Twinkle Totz Daycare Nursery
Northolt
01.2021 - 09.2021
- Looking after children across three different age groups 0-1,2-3 and 4-5, ensuring their care
- Developing activities and teaching plans
- Understanding children with SEND requirements and working with children with ASD
- Working with the EYS framework
- Ensuring children's emotional needs, safety and security are met in line with safeguarding
Education
Bachelor of Science - Biomedical Sciences
University of Northampton
Northampton01-2025
BTEC Extended Diploma Level 3 - Health & Social Care
Uxbridge College
Uxbridge09-2021
High School Diploma -
Guru Nanak Sikh Academy
Hayes09-2019
Skills
- Laboratory Techniques (Microbiology, Biochemistry, Histology)
- Data Analysis and Research
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Scientific report writing
- Team Collaboration
- Customer Service and Communication
- Time Management and Organization
Languages
English
First Language
Affiliations
- Blogging about Health and Lifestyle – Creating content on health topics, wellness tips, and lifestyle, with a focus on biomedical science.
- Fitness and Wellbeing – Regularly participating in fitness activities to maintain a healthy work-life balance.
- Makeup Artistry and Skincare Science – Passionate about beauty science, keeping up with trends and understanding the science behind skincare products.
Accomplishments
- Top Sales Advisor – Achieved top performance in sales targets at World Duty Free for luxury beauty brands such as Guerlain, Tom Ford, and Dior, consistently surpassing monthly goals.
- Leadership Role – Led a team initiative for a reading club at Twinkle Totz Daycare Nursery to engage children and parents in educational activities.
Certification
- Introduction to Laboratory Safety – Online course completed through the University of Northampton in January 2023.
References
References available upon request.
Timeline
Sales Advisor
River Island
11.2023 - Current
University Buddy
University of Northampton
10.2023 - 12.2023
Customer Service
World Duty Free
07.2022 - 09.2023
Nursery Practitioner
Twinkle Totz Daycare Nursery
01.2021 - 09.2021
Bachelor of Science - Biomedical Sciences
University of Northampton
BTEC Extended Diploma Level 3 - Health & Social Care
Uxbridge College
High School Diploma -
Guru Nanak Sikh Academy
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