

Multi-talented Technical Manager with more than 11 years of
experience at a highly certified BRCGS & Red Tractor premises,
coordinating high-volume food preparation. Extensive experience in technical services in both chilled and freshly cooked products, specializing in raw meats. Level 3 HACCP, Level 3 Food Safety and Internal Auditor certified. Deals with high pressured situations very easily providing fast paced effective solutions to any problems faced.
• Led with a vision to secure the best experience for all our
colleagues and customers.
• Analyzed and followed up Store's Sales & Profit KPIs and took
actions to maximize results.
• Oversaw store operations and ensure best practices were
followed in-store and in line with the Area vision.
• Managed the team performance through dialogues,
development plans, and feedback to encourage leadership and
support business needs.
• Oversee store P&L and effectively manage costs.
• Complete and maintained accurate quality documentation.
• Performing GMP, Glass & Hard Plastic, and Fabrication audits.
• Conducted Internal audits & risk assessments to achieve
regulatory compliance.
• Prepared and maintained Raw Material & Packaging
specifications including all supporting documentation whilst
maintaining and updating supplier assurance systems.
• Lead & conducted HACCP meetings, Lead TACCP,VACCP.
• Managed Crisis management meetings, Product recall tests,
Environmental/Product swab testing, Product shelf-life tests. Red
Tractor/BRCGS/FSA traceability tests.
• Worked towards and awarded AA grade BRCGS license.
• Handled all FSA, BRCGS & Red Tractor audits inspectors.
• Used internal/external consultations to establish a solid
watertight framework in which minimizes the opportunities for
any non-conformities to arise during audits from customers or
certification bodies (BRC, RTA, SALSA, FSA).
• Dealt with customer complaints and ensuring resolution via
continuously auditing and improving the companies Quality
Management Systems (QMS).
• Provided technical account management for the company’s
product range, from product development to food safety, artwork
approval and packaging.
• Arranged Product shelf-life analysis from recognized testing
bodies, Product sampling, factory trials & Product costings.
• Interpreted statistical analysis for policy development, evaluation
and forecasting.
• Assist with calibration, service and maintenance of quality
equipment (e.g., Machines, Scales, Probes)
Food Science Knowledge
Contract negotiation
Large Scale Food Manufacturing
Production Management
Stakeholder Relationship
Management
Business management
Procurement
Computer Skills (Microsoft Office)
B2B sales
Client acquisition
Leadership
Traceability Management
Food Quality Management
Over 10 Years Forklift Experience
(Licensed Counter-balance,
sideshift, reach truck)