Sanjeev Chopra
Southall,Ealing
Summary
Performance-driven Department Manager equipped to lead daily operations with focus on productivity and deadline adherence. Oversees team performance and implements actionable improvements to achieve objectives. Decisive leader with top-notch communication skills.
Overview
8
8
years of professional experience
Work history
Manager Bed Department
Fabb Furniture
Farnborough, Hampshire
12.2021 - 11.2023
- Coached sales associates in product specifications, sales incentives and selling techniques.
- Championed adherence to operational best practices and company policies.
- Rotated merchandise and displays to feature new products and promotions.
- Developed empowering employee culture focused on equipping staff to independently meet customer needs.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Recruited and trained department staff to boost employees productivity.
- Monitored health and safety measures for guaranteed compliance.
Retail sales consultant
Fabb furniture
Hayes, Hillingdon
05.2016 - 10.2021
- Operated cash registers with accuracy and processed cash and card transactions.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Recommended merchandise based on exact customer needs, improving sales conversion rates.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Fostered positive relationships with customers to enhance loyalty and retention.
Education
Certificate in engineering - Engineering
Uxbridge College
Uxbridge 09/1986 - 08/1988
Skills
- Staff supervision
- Performance evaluations
- Project scheduling
- Strategic planning
- Business Development
- Staff Management
- Teamwork and Collaboration
Timeline
Manager Bed Department
Fabb Furniture
12.2021 - 11.2023
Retail sales consultant
Fabb furniture
05.2016 - 10.2021
Certificate in engineering - Engineering
Uxbridge College
09/1986 - 08/1988
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