Sanjay Singh
Edinburgh
Summary
I am a highly motivated and ambitious young professional with a strong commitment to achieving targets and maintaining excellent professional standards. I am self-driven, disciplined, and proactive in my approach to work. From a young age, I have developed a genuine interest in the real estate sector through direct involvement in managing family members' property portfolios operated via limited companies, as well as supporting the management of short-term lettings. This experience has provided me with a solid understanding of property operations, tenancy coordination, and compliance requirements. I am confident that my skills, professionalism, and dedication would make me a valuable asset to any organisation.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work history
Property Management
BSR Property Ltd
Edinburgh
2025.06 - Current
- Ensuring the property is maintained in accordance with health and safety regulations and requirements for both landlord and tenants.
- Overseeing online property marketing, implementing advertisements and maintaining communication with potential tenants.
- Oversight of the screening process to identify suitable potential tenants for the property.
- Scheduling and monitoring scheduled viewing appointments and attendance.
- Drafting and managing lease agreements and deposits to ensure mutual satisfaction between the landlord and tenant.
- Managing regular maintenance within the internal and external premises of the property.
- Resolving tenant complaints and inquiries.
- Managing inspection reports before tenants occupy a property, during their occupancy and after they vacate it.
- Renovation projects to maintain the property's modern standard and ensure its value remains competitive in the property market.
Management of short term lets
RS Real Estate Ltd
Edinburgh, Midlothian
2023.01 - 2025.02
- Overseeing online property marketing including advertisements and guest communications.
- Ensuring the highest standards of hygiene and cleanliness for each upcoming guest booking through the management of cleaners.
- Overseeing staff payroll management
- Coordinating and resolving guest inquiries and complaints.
- Effectively managing regular maintenance requirements and responsibilities.
- Maintaining the business at the highest standard and ensuring customer satisfaction is a five-star rating.
Customer service representative
Sitel UK
Newcastle
2019.03 - 2023.05
- Collaborated with sales team to maximise product visibility and sales.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Participated in team meetings sharing best practices for improving service delivery.
- Ensured smooth running of operations with timely preparation of reports.
Retail store manager
Pathhead post office
Edinburgh
2009.03 - 2019.02
- Maintained high levels of cleanliness throughout the store, enhancing shopping experience for patrons.
- Fostered an environment that encouraged teamwork and collaboration among staff members.
- Identified opportunities for cost reduction without compromising on quality of service delivery.
- Developed strong supplier relationships, resulting in better product availability.
- Ensured legal compliance in all store operations to prevent any potential liabilities or penalties.
- Liaised effectively with other departments for seamless operation coordination.
- Handled regular inventory checks, ensuring optimal stock levels at all times.
- Managed a diverse team of sales associates, fostering a positive work environment.
- Managed staff logistics and day-to-day store operations for optimised financial efficiency.
Education
Engineering systems SCQF Level 5 - Engineering
Edinburgh College
Edinburgh 2013.01 - 2014.02
Measurement and control Engineering SCQF Level 6 - Engineering
Edinburgh College
Edinburgh 2014.02 - 2015.03
Skills
- Property management software usage
- Residential property management
- Property management knowledge
- Property Management Company administration
- Rental property management
- Documentation management
- Property legislation
- Revenue growth management
References
References available upon request.
Timeline
Property Management
BSR Property Ltd
2025.06 - Current
Management of short term lets
RS Real Estate Ltd
2023.01 - 2025.02
Customer service representative
Sitel UK
2019.03 - 2023.05
Measurement and control Engineering SCQF Level 6 - Engineering
Edinburgh College
2014.02 - 2015.03
Engineering systems SCQF Level 5 - Engineering
Edinburgh College
2013.01 - 2014.02
Retail store manager
Pathhead post office
2009.03 - 2019.02