Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
Generic
Sania Biju

Sania Biju

Wakefield

Summary

A dedicated and hardworking student who loves law and politics and is about to embark on an exciting journey to pursue law. Equipped with strong skills such as customer service and good communication which is ideal for any job. Reliable Crew Member with a dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge. Motivated hospitality worker thrives in fast-paced settings. Committed to quality and customer service standards.

Overview

2
2
years of professional experience

Work history

Crew Member

McDonald’s
Wakefield
09.2023 - Current
  • Taking Orders - Making sure to take orders accurately at the drive-thru and the counter, especially while customizing a customer’s order
  • Handling Payments – Processing the customer’s payments efficiently and quickly whether by cash or contactless methods.
  • Serving Food and Drinks – Making sure the orders are given out correctly and served with a pleasant smile, whether for dine-in, take-out, or drive-thru.
  • Resolving Customer Complaints and Queries – Responding and resolving customer complaints and questions courteously.
  • Maintaining a fast pace of work, especially during peak hours to ensure that the customers are satisfied with their food and to reduce their wait periods.
  • Stocking supplies to ensure they are always available for the customers and other staff members
  • Preparing food and drinks according to McDonald’s recipes and always flexing between each station whenever needed.

Ward Liaison Staff

York and Scarborough Teaching Hospital NHS
York
06.2022 - 01.2023
  • Carried out essential responsibilities that included patient interaction such as greeting patients and their family members, spending time with patients, having conversations with them that cheer up their mood and make their hospital stay comfortable, and providing them with emotional support when they feel sad and depressed.
  • Worked with staff in ward to assist with patient’s meals and dietary requirements.
  • Relaying messages between patients and staff, to ensure that patients are always heard and taken care of all their needs.
  • Making coffee, tea, and other beverages that patients would like to have and always checking up on them.

Education

Bachelor of Arts - Law (LLB HONS)

De Montfort University
Leicester
09.2024 -

High School Diploma - A-Levels

Outwood Grange Academy
Wakefield
11.2021 - 06.2023

High School Diploma -

Al Saad Indian School, Al Ain
Al Ain
04.2018 - 04.2021

Indian School Alain
04.2009 - 03.2018

Skills

  • Research skills
  • Poised under pressure
  • Team Leadership
  • Brainstorming
  • Public Speaking
  • Cash handling
  • Heavy lifting
  • Training and Development
  • Order Accuracy

Languages

English
Fluent
Malayalam
Native
Hindi
Advanced
Arabic
Intermediate

Affiliations

  • Singing
  • Community Involvement
  • Watching Films
  • Travelling
  • Cooking different Cuisines

References

References available upon request.

Timeline

Bachelor of Arts - Law (LLB HONS)

De Montfort University
09.2024 -

Crew Member

McDonald’s
09.2023 - Current

Ward Liaison Staff

York and Scarborough Teaching Hospital NHS
06.2022 - 01.2023

High School Diploma - A-Levels

Outwood Grange Academy
11.2021 - 06.2023

High School Diploma -

Al Saad Indian School, Al Ain
04.2018 - 04.2021

Indian School Alain
04.2009 - 03.2018

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Sania Biju