Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic
SANGITA KAUR  KUNDI-PASSI

SANGITA KAUR KUNDI-PASSI

Pathway Co-ordinator
Romford

Summary

ESOL Tutor and Employaility, Entrprenuership, Community and Family Learning Co-ordinator, with experience working alongside teams to accomplish short- and long-term project goals. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Self-motivated tutor that brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. Possess strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Overview

19
19
years of professional experience
11
11
years of post-secondary education

Work history

Pathway Co-ordinator EECFL

Coordinator - Our Newham Learning and Skills
Beckton, Newham
12.2022 - 10.2023
  • Pathway Co-ordinator Employability, Entrepreneurship Community and Family Learning.
  • Responsible for creating and working in a service delivery environment to support the delivery of excellent customer service, quality and performance
  • Established and optimised programme schedules to cover planned needs.
  • Maintained thorough adherence to ONLS regulations for consistent company compliance.
  • Led and motivated teaching and support staff to continuously improve knowledge and abilities for optimum student education and support.
  • Analysed programme trends to identify areas of improvement and recommended corrective actions.

ESOL for Integration Fund Coordinator

Our Newham Learning and Skills
Beckton, Newham
09.2020 - 06.2023
  • Elevated college profile to bring in better staff, students and partnerships.
  • Led and motivated teaching and support staff to continuously improve knowledge and abilities for optimum student education and support.
  • Analysed programme trends to identify areas of improvement and recommended corrective actions.
  • Optimised student educational strategies with clear advice on course choices, progression and career options.
  • Developed programme structures and courses complying with Ministry of Housing Communities and Local Government.
  • Submitted data on the Delta platform.
  • Maintained programme operating within budget levels, maximising resource utilisation whilst minimising costs.

Family Learning Tutor

Our Newham Learning and Skills
Manor Park, Newham
09.2015 - 06.2022
  • Incorporated student feedback to improve final production performances.
  • Communicated constructive student feedback to enhance learning development.
  • Built student confidence in performance, presentation and delivery.
  • Identified student strengths and weaknesses through regular assessments.
  • Facilitated student assessments and provided comprehensive feedback.
  • Provided both group and individualised tutoring support to achieve academic goals.
  • Kept accurate student records related to attendance and ongoing goal achievement.

G4S Placement Officer

Adult Training Network
Barking, Barking and Dagenham
09.2015 - 06.2017
  • Supported businesses in achieving growth goals through tailored training and mentoring schemes.
  • Identified individuals' strengths and weaknesses for tailored career guidance.
  • Motivated individuals to increase aspirations and improve employment outcomes.
  • Referred individuals to external learning and support providers for improved growth.
  • Advised clients on next steps to achieve job progression within target timeframes.
  • Built strong professional realtionships, maximising engagement with coaching schemes.
  • Offered ongoing mentorship to maintain personal career progress.
  • Empowered individuals to overcome challenges and find meaningful employment.

ESOL TUTOR

Adult Training Network
Southall, Ealing
05.2012 - 06.2017
  • Present students with English educational materials
  • Keep students engaged in English conversion
  • Prepare and Implement ESOL teaching curriculum
  • Conduct student's interviews and assess student English levels
  • Make photos copies, lesson plans and scheme of work
  • Making lessons that keep students interested in English
  • Writing student reports or development forms
  • Review student progress and create reviews on the performances
  • Prepare students for exams
  • Fulfilled duty as an examiner and assessor.

ESOL TUTOR

Royal Docks Learning and Activity, Post
Royal Docks, Newham
02.2012 - 04.2012
  • Tracked student progress through regular assessments, promptly addressing knowledge and skills gaps.
  • Customised tutoring to suit individual competencies, enabling paced academic progression.
  • Planned lessons to target subject weaknesses and build skills within strengths.
  • Updated course materials, content and delivery.

LEGAL SECRETARY

ELS and Akal Solicitors
Ilford, Redbridge
05.2006 - 01.2007
  • Responsible for general office and legal administration
  • Supported and assisted associates and partners in the busy firm
  • Scheduled appointments, appearances and briefings.
  • Filed documents with courts on behalf of solicitor.
  • Organised files for court proceedings.
  • Transcribed legal documents and phone conversations.
  • Obtained signatures from solicitors for legal documents.

Customer service advisor

Marks and Spencer's and Primark
Romford, Havering
11.2004 - 01.2006
  • Responsible for till work and stock
  • Customer service and sales advice
  • Acquired client care, organisational, business and advisory skills.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Offered detailed advice on product and service benefits.
  • Tracked orders and processed refunds for new and existing customers.
  • Completed transactions to replace or exchange defective items.

Post office counter clerk

WHSmith
Ilford, Redbridge
06.2007 - 09.2010
  • Drove sales by verifying customers were constantly informed of latest products and services available.
  • Cashed and dispensed high volumes of money orders per shift with zero error.
  • Maintained tidy workspace and professional appearance to uphold brand standards.
  • Conducted end-of-day functions, accurately balancing revenue reports and noting variances.
  • Processed letters and parcels, offering advice on suitable services in line with customer requirements.
  • Managed daily cash, credit and debit card transactions with accuracy.

Education

Cambridge Certificate in English Language Teaching To Adults (CELTA) Preparing to Teach in the Lifelong Learning Sector (PTLLS) (6302) Level 4 -

Ealing and Hammersmith College
London

Entry 3 QCF -

Redbridge College
London
09.2010 - 03.2011

Access Awards Level 1 - Asian Bridal Make-Up

Newham College of Further Education

Bachelor of Law (Hons) - Law

University of East London
London
09.2003 - 03.2007

A-Levels -

Caterham High School
London
09.2001 - 06.2003

GCSEs -

Little Ilford School
London
09.1996 - 07.2001

Skills

  • Computing: Good knowledge of
  • Microsoft Excel, Power Point and Word Proficient with internet
  • Confident communicator
  • Classroom experience
  • Learning and development interventions
  • Training and assessment strategy
  • Interactive teaching/learning
  • Standardised testing techniques
  • Performance assessments
  • Individualised instruction
  • Project assistance
  • Client relationship building
  • Employee management

Additional Information

  • Clean driving licence
  • Speak Hindi, Punjabi and Urdu
  • Hair and makeup artist


Timeline

Pathway Co-ordinator EECFL

Coordinator - Our Newham Learning and Skills
12.2022 - 10.2023

ESOL for Integration Fund Coordinator

Our Newham Learning and Skills
09.2020 - 06.2023

G4S Placement Officer

Adult Training Network
09.2015 - 06.2017

Family Learning Tutor

Our Newham Learning and Skills
09.2015 - 06.2022

ESOL TUTOR

Adult Training Network
05.2012 - 06.2017

ESOL TUTOR

Royal Docks Learning and Activity, Post
02.2012 - 04.2012

Entry 3 QCF -

Redbridge College
09.2010 - 03.2011

Post office counter clerk

WHSmith
06.2007 - 09.2010

LEGAL SECRETARY

ELS and Akal Solicitors
05.2006 - 01.2007

Customer service advisor

Marks and Spencer's and Primark
11.2004 - 01.2006

Bachelor of Law (Hons) - Law

University of East London
09.2003 - 03.2007

A-Levels -

Caterham High School
09.2001 - 06.2003

GCSEs -

Little Ilford School
09.1996 - 07.2001

Cambridge Certificate in English Language Teaching To Adults (CELTA) Preparing to Teach in the Lifelong Learning Sector (PTLLS) (6302) Level 4 -

Ealing and Hammersmith College

Access Awards Level 1 - Asian Bridal Make-Up

Newham College of Further Education
SANGITA KAUR KUNDI-PASSIPathway Co-ordinator