Summary
Overview
Work History
Education
Skills
Timeline
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Sanghyuk Park

Supervisor In Kokoro
New Malden

Summary

Dynamic professional with a proven track record at Kokoro, excelling in staff management and operations management. Leveraged strong leadership and strategic planning skills to enhance team efficiency and improve customer satisfaction. Recognized for resolving conflicts and implementing process improvements that fostered a productive work environment.

Overview

12
12
years of professional experience
1
1
Language

Work History

Supervisor

Kokoro
08.2019 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Accountant Assistant

Archbird
08.2018 - 08.2019
  • Reconciled bank statements monthly, identifying discrepancies for prompt resolution.
  • Helped prepare month-end, quarterly and year-end closings.
  • Documented business expenses and sales.
  • Answered phone calls regarding financial matters such as payments due.

Volunteer

The Mirror Foundation
12.2017 - 12.2017
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Intern

Samsung Heavy Industries
07.2013 - 07.2013
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Sorted and organized files, spreadsheets, and reports.

Education

Bachelor of Science - Mathematics

King's College London
London
04.2001 -

Skills

    Staff management

    Operations management

    Process improvement

    Strategic planning

Timeline

Supervisor

Kokoro
08.2019 - Current

Accountant Assistant

Archbird
08.2018 - 08.2019

Volunteer

The Mirror Foundation
12.2017 - 12.2017

Intern

Samsung Heavy Industries
07.2013 - 07.2013

Bachelor of Science - Mathematics

King's College London
04.2001 -

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Sanghyuk ParkSupervisor In Kokoro