Sangeetha Nannakkuzhiyil John
Human Resource Manager
Hemel Hempstead
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
4
4
years of professional experience
Work History
Crew Team Member
PizzaHut
01.2023 - Current
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Used proper techniques to prepare food and ingredients.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
Retail Assistant
Primark Stores Limited
10.2022 - 01.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Maintained tidy and organized store environment to comply with cleanliness standards.
HR Assistant
Techpalace Systems
01.2021 - 06.2022
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Volunteer
Flife Meditech Initiative
12.2019 - 12.2020
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Provided IT support by setting up and maintaining computers and other necessary technology.
Teacher
Labour India Public School
08.2019 - 11.2019
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Planned and implemented integrated lessons to meet national standards.
- Graded and evaluated student assignments, papers, and course work.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Education
Master of Arts - Human Resources Management
University of Hertfordshire
Hatfield, England 04.2001 -
Master of Arts - Economics
Kuriakose Elias College
Mannanam, Kottayam, Kerala, India 04.2001 -
Bachelor of Arts - Economics
Bishop Kurialacherry College For Women
Amalagiri, Kottayam, Kerala, India 04.2001 -
Skills
Record Preparation, record maintenance and keeping
Confiendentiality and GDPR
Clerical Support
Computer Skills including MS office, HRIS
Flexible Schedule
Data Entry
Social Media Management
Adaptability and Dependability
Attention to Detail
Relationship Building
Professional Appearance
Administrative Support
Teamwork and Collaboration
Positive Attitude
Timeline
Crew Team Member
PizzaHut
01.2023 - Current
Retail Assistant
Primark Stores Limited
10.2022 - 01.2023
HR Assistant
Techpalace Systems
01.2021 - 06.2022
Volunteer
Flife Meditech Initiative
12.2019 - 12.2020
Teacher
Labour India Public School
08.2019 - 11.2019
Master of Arts - Human Resources Management
University of Hertfordshire
04.2001 -
Master of Arts - Economics
Kuriakose Elias College
04.2001 -
Bachelor of Arts - Economics
Bishop Kurialacherry College For Women
04.2001 -