Sangeetha Ganta
United Kingdom
Summary
Salesforce Developer with expertise in Apex, Visualforce, Lightning Web Components (LWC), and Aura, specialising in Sales, Service, Experience, and Revenue Clouds. Proficient in integrations using REST APIs, OAuth, Workday, MuleSoft, JSON, and XML. Skilled in DevOps tools such as Copado, Git, Salesforce DX, Azure DevOps, Jira, CircleCI and VS Code. Utilises Agile Scrum methodologies to drive CI/CD processes and ensure secure coding practices. Demonstrates strong client engagement abilities alongside mentoring and cross-functional collaboration skills. Aims to leverage technical proficiency to deliver innovative solutions that enhance business operations.
Overview
15
15
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work history
Salesforce Developer
Jisc (UK)
, United Kingdom
2025.02 - Current
- Delivering technical solutions and administration across Sales, Service & CPQ Clouds for the UK’s leading digital education agency.
- Creating low-level designs and implementation guides while performing peer reviews to maintain code quality.
- Knowledge on Document generator tools like Conga Composer, and Adobe Sign.
- Worked on a POC to connect Microsoft purview with Salesforce Sandbox via connected app. Conducted testing of connection using Postman.
- Ability to demonstrate the enhancements made in the product to the stakeholders including business in every Sprint.
- Familiarity with Copado for deployment.
- Significant exposure to Agile/Scrum methodologies. Use JIRA for accurately tracking day-to-day updates.
- Supported team by demonstrating respect and willingness to help.
Package Consultant
IBM (India)
2023.01 - 2024.06
- Led Salesforce–Workday integration for Shell’s HR processes using REST APIs and custom Flows.
- Eliminated MuleSoft middleware via OAuth integration strategy, streamlining data exchange and cutting costs.
- Built Lightning components and screen Flows for HR teams, enhancing automation and user experience.
- Awarded Key Contributor Award for innovation and on-time delivery.
Senior Engineering Lead
Persistent Systems (India)
2022.10 - 2023.01
- Led Salesforce Wealth CRM development for Tata Capitals, delivering custom Lightning components and lead-conversion flows.
- Oversaw agile delivery in Jira and client communications for progress tracking and issue resolution.
Advanced App Engineering Associate Manager
Accenture (India)
2021.10 - 2022.10
- Managed Service and Revenue Cloud projects for WeWork and Pfizer; integrated CPQ and case management systems.
- Directed a 10-member team in LWC development to boost agent efficiency and knowledge-article access.
- Championed CI/CD pipelines to enhance deployment stability and reduce release risks.
Salesforce Technical Lead
Accenture (India)
2019.09 - 2021.10
- Delivered Experience Cloud and Lightning enhancements for AbbVie and Allergan.
- Managed a 5-member development team to ensure timely project execution and code quality.
- Designed REST API integrations and custom UI using SLDS for enhanced user experience.
Salesforce Developer
Infosys Technologies Ltd (India)
2010.09 - 2019.09
- Built Salesforce solutions for Intel, Johnson Controls, and Telkom Telstra focusing on Lightning and Apex development.
- Designed Intel’s Partner Portal enhancing user engagement and visibility of Salesforce solutions.
- Implemented automated CI/CD pipelines to reduce deployment time and downtime.
Education
B.E - Electronics and Communication Engineering
Osmania University
Hyderabad, IndiaSkills
- Salesforce Development: Apex, Visualforce, Lightning Web Components (LWC), Aura, SOQL, Flows
- Clouds: Sales, Service, Experience, Revenue (CPQ)
- Integrations: REST APIs, OAuth, Workday, MuleSoft, JSON, XML
- DevOps & Tools: Copado, Git, Salesforce DX, Azure DevOps, Jira, CircleCI, VS Code
- Methodologies: Agile Scrum, CI/CD, Testing Automation, Secure Coding Practices
- Soft Skills: Client Engagement, Mentoring, Agile Delivery, Cross-Functional Collaboration
Certification
- Salesforce Certified AI Associate
- Salesforce Certified Administrator (201)
- Salesforce Certified Service Cloud Consultant
- Salesforce Platform Developer I
- Salesforce JavascriptDeveloper I
- (In Progress: Salesforce Platform Developer II)
SELECTED PROJECT HIGHLIGHTS
- Shell PAYG App (IBM): Integrated Salesforce with Workday via REST APIs to automate bonus calculations, improving HR efficiency by 30% and reducing integration costs by 25%., - Tata Capitals CRM Migration (Persistent Systems): Migrated legacy MILES system to Salesforce, enhancing lead conversion and automation for Wealth CRM., - WeWork / Pfizer (Accenture): Led CPQ and case-management enhancements that reduced service-request resolution time by 25%., - AbbVie / Allergan Communities (Accenture): Delivered secure Experience Cloud portals with custom UI and controlled access for internal and external users.
ADDITIONAL INFORMATION
Visa: UK Skilled Worker Tier-2 Dependent (Valid until June 2027 – Extendable)
Timeline
Salesforce Developer
Jisc (UK)
2025.02 - Current
Package Consultant
IBM (India)
2023.01 - 2024.06
Senior Engineering Lead
Persistent Systems (India)
2022.10 - 2023.01
Advanced App Engineering Associate Manager
Accenture (India)
2021.10 - 2022.10
Salesforce Technical Lead
Accenture (India)
2019.09 - 2021.10
Salesforce Developer
Infosys Technologies Ltd (India)
2010.09 - 2019.09
B.E - Electronics and Communication Engineering
Osmania University