Sangeeta Gohil

• Designing surveys and reporting on customer feedback to identify trends and support increased conversion rate using a data-driven approach for product design development.
• Collaborate with cross-functional teams to launch new products using Squarespace and optimise website content to enhance user journey experience and improve site engagement.
• Delivering weekly online events to build relationships with customers and community to establish engagement and nurture customer journeys.
• Liaising with social media team to regularly publish on various marketing and media channels.
• Provide organisational support across multiple work streams during key project releases and tight deadlines, including designing and publishing creatives.

• Transformed technical data reports into concise and engaging presentations using Microsoft Office to communicate with stakeholders, cross-functional teams and clients.
• Applied analytical-thinking to translate technical social housing and homelessness policy data into user-friendly analytics to drive data-led decision-making.

• Initiated and created a data organising tool using Power BI (self-taught) to improve cross-functional ways of working, planning and collaboration between teams.
• Liaised with wider communications team to support content management by writing and publishing weekly stakeholder communications newsletter, brochures and stakeholder toolkits.
• Reported on key metrics by monitoring media coverage, and produced social listening reports using Brandwatch and Tweetdeck.

• Developed user-centric content for a sustainability-driven zero-emissions food charity addressing food poverty in Central London to enhance awareness and engagement.
• Coordinated content creation and strategy with Canva and Buffer to launch impactful marketing materials targeting the audience effectively.

Pursued BSc Pharmacology pathway in Global Health and Social Medicine, studying Biomedical Science and Pharmacy modules alongside Humanities subject areas supporting policy making in global health.