Sandy Takel

Catering Manager

Caterplus/Hanover Court

DULVERTON, Somerset

10.2005 - 09.2025

Optimised inventory management processes, avoiding unnecessary wastage and saving costs.
Upheld hygiene and safety regulations through regular checks and audits.
Ensured client satisfaction by maintaining high standards in food quality and presentation.
Conducted regular staff meetings for improved communication within the team.
Developed seasonal menus for diverse events, leading to positive feedback.
Managed all aspects of kitchen operations, ensuring smooth workflow.
Assessed equipment requirements periodically, ensuring optimal functionality at all times.
Reviewed customer feedback regularly, making necessary improvements in service quality.
Hired and managed catering staff to perform best practices and quality standards.
Supervised food preparation for events, assessing for quality, proper plating and portioning.
Hired and trained both permanent and temporary staff members.
Planned and developed menus for catering events to meet expectations and budgets for clients.
Handled day-to-day scheduling, ordering food and planning events to support catering logistics.
Identified and arranged for catering team training, building skills and knowledge.
Responded to questions, complaints and concerns from guests during events.
Worked with chefs to plan menus according to client needs and budgets.
Customised appetisers, main courses and desserts for small and large events.
Monitored restaurant performance to identify and implement improvement initiatives.
Monitored and maintained stock levels for maximised efficiency and minimised waste.
Built loyal customer base by creating welcoming environment with top quality service.
Prepared rotas to achieve stable coverage while minimising payroll costs.
Led by example in providing customers with attentive, professional restaurant service.
Planned staff rotas to meet customer demand whilst remaining under budget.
Achieved financial goals through rigorous restaurant budgeting and forecasting.
Resolved complaints calmly and professionally to achieve positive customer outcomes.