LUCKY SAMEERA BANDARA
Barrow-in-furness
Summary
Operations professional with over 9 years of experience in retail, warehouse, and production sectors. Demonstrated expertise in team leadership, inventory management, and process optimization, resulting in enhanced efficiency and customer satisfaction. Proficient in supervising operations, ensuring stock accuracy, and addressing customer service challenges while adhering to health and safety regulations. Strong ability to resolve operational issues and train staff, fostering improved performance in high-pressure environments.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Retail assistant manager
Barrow Local Ltd
Barrow-in-Furness
11.2024 - 07.2025
- Supervise and support shop floor staff during shifts.
- Ensure shelves are stocked, products are correctly priced, and promotions are up-to-date.
- Maintained high store standards for customer satisfaction.
- Monitor inventory levels and assist in stock ordering and receiving deliveries.
- Manage product rotation (FIFO), and ensure date checking and reduction of wastage.
- Handle customer queries, complaints, and refunds professionally.
- Maintain a clean, safe, and organized shop floor in line with health and safety standards.
- Assist with staff training, shift rotas, and task delegation.
- Support opening and closing procedures including cashing up and banking.
- Ensure compliance with age-restricted sales regulations (alcohol, tobacco, vape, etc.).
- Report maintenance issues, sales trends, and feedback to management.
FC Associate
AMAZON
Wakefield
09.2022 - 10.2024
- Collaborated with departments to address operational challenges.
- Efficiently picked and packed customer orders in a fast-paced warehouse.
- Maintained clean, organised work area to enhance operational efficiency.
- Managed process guide task within pick to rebin department for 11 months.
- Effectively managed the ERP system and monitored workflow within the fulfilment centre to ensure smooth operations and optimal performance.
- Identified and resolved shop floor disruptions for uninterrupted store operations.
- Ensured compliance with safety guidelines among team members.
- Maintained accurate inventory levels and coordinated with inventory control teams.
Production executive
Courtaulds Clothing PVT Ltd
kalagedihena, Sri Lanka
02.2015 - 09.2022
- Oversaw operations to ensure compliance with schedules and quality standards, reducing material wastage by 20%.
- Managed resources to achieve production targets, maintaining a 98% on-time delivery rate.
- Coordinated interdepartmental workflows for timely delivery of cut materials.
- Maintained cutting equipment to minimise downtime and optimise performance.
- Trained and mentored cutting operators, resulting in a 30% increase in team productivity.
- Implemented process improvements to enhance overall production efficiency.
- Enforced safety protocols to sustain a secure working environment.
- Generated performance reports to track metrics and identify improvement opportunities.
Education
GCE (Ordinary Level) -
Ginigathena Central College
Sri Lanka 04.2001 - 12.2010
GCE (Advanced Level) - undefined
Ginigathena Central College
Skills
- Team supervision and leadership
- Retail operations management
- Inventory and stock control
- Customer service and complaint handling
- Health and safety compliance
- Warehouse fulfilment operations
- Problem-solving and decision-making
- Staff training and development
- Time management and multitasking
- Cross-department coordination
- Cash handling and banking
- Process improvement and efficiency optimisation
Certification
- 2005 , Entry Level Certificate in ESOL International (Entry 3), CEFR Level B1 – Trinity College London
- 2017, Advanced certificate in textile and apparel management, Sri Lanka institute of Textile and apparel
Timeline
Retail assistant manager
Barrow Local Ltd
11.2024 - 07.2025
FC Associate
AMAZON
09.2022 - 10.2024
Production executive
Courtaulds Clothing PVT Ltd
02.2015 - 09.2022
GCE (Ordinary Level) -
Ginigathena Central College
04.2001 - 12.2010
GCE (Advanced Level) - undefined
Ginigathena Central College
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