Sandrine Marinho

• Working with an integrated Iapt stepped model delivered in partnership with SWLT NHS Trust.
• Accepted referrals via agreed protocol.
• Kept record of all clinical activities in line with service protocols.
• Provided 6 to 12 counselling sessions online and face-to-face at all risk levels.
• Attained 95% recovery, as measured against NHS recovery guidelines using the GAD-7 and PHQ-9 outcome measures.

Supported French A-level students individually to enhance academic performance.

• Created a safe environment for discussing personal issues and stressors during and after lockdown, on a one-to-one basis for 40 minutes for each student.
• Prepared classroom materials to facilitate efficient lesson delivery.

• Providing literacy support to improve their ability and increase the children's confidence in a safe environment.

• Maintained accurate records of client interactions for future reference and continuity of care.
• Enhanced user experience with patience and understanding in difficult situations.
• Provided emotional support to victims of crime, fostering a safe environment.
• Utilised effective communication techniques to understand user's feelings or concerns better.