Summary
Work History
Education
Skills
Languages
Timeline
Generic
Sandra Isabel  Nunes Mendes

Sandra Isabel Nunes Mendes

London

Summary

Dynamic sales associate and makeup artist at Estée Lauder, recognized for exceptional customer service and relationship building. Proven ability to exceed sales targets through effective teamwork and problem-solving. Skilled in POS systems and committed to continuous learning, enhancing customer experiences and driving loyalty in a fast-paced environment.

Work History

Sales Associate/Make up Artist

Estée Lauder Companies
London
2016 - 2024
  • Assisted customers with product selection and demonstrated application techniques.
  • Monitored and updated knowledge of current promotions and product offerings to elevate customer experience.
  • Processed sales transactions accurately and efficiently using POS systems.
  • Collaborated with team members to meet daily sales targets and improve store performance.
  • Engaged in continuous learning about skincare and makeup products to provide informed recommendations.
  • Supported visual merchandising efforts to create an appealing shopping environment for customers.
  • Addressed customer inquiries and resolved issues promptly, ensuring satisfaction and loyalty.
  • Participated in training sessions to develop skills in sales techniques and product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

School Assistant

Acorn School London (Waldorf Education)
London
09.2016 - 2018
  • Supported classroom activities by preparing materials and assisting teachers in daily lessons.
  • Facilitated communication between students, parents, and faculty to enhance school community engagement.
  • Oversaw classroom supplies inventory, ensuring optimal resource availability for educational activities.
  • Assisted in organizing school events and extracurricular activities to promote student involvement.

Private Nanny

For 3 Years 2 Families
London
06.2013 - 2016
  • Teach a second Language Portuguese Developed age-appropriate educational activities to promote cognitive and social development.
  • Coordinated daily schedules, including meal preparation and transportation for children.
  • Assisted with homework and academic projects, fostering a supportive learning environment.
  • Implemented effective behavioral management strategies to encourage positive interactions among children.
  • Communicated regularly with parents regarding children's progress and family needs.

Private Personal Assistant

Small Company
London
2014 - 2014
  • Managed executive schedules, prioritizing appointments and optimizing time efficiency.
  • Coordinated travel arrangements, ensuring seamless logistics and adherence to budget constraints.
  • Streamlined communication between departments, facilitating information flow and improving collaboration.

Bakery Production Worker & Manager Coffe Area

Pingo Doce
London
2003 - 2013
  • Operated industrial ovens and mixers to produce high-quality bakery products.
  • Monitored ingredient inventory, ensuring timely replenishment for production needs.
  • Maintained cleanliness and sanitation standards in production areas to ensure food safety compliance.
  • Collaborated with team members to streamline production processes and improve efficiency.
  • Trained new employees on equipment operation and best practices for quality assurance.
  • Assisted in the development of new recipes, contributing to product innovation and variety.
  • Conducted regular quality checks on finished products to maintain consistency and excellence in output.
  • Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
  • Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.

Education

High School Diploma -

Lisbon
Lisbon
2009

Skills

Customer service

Teamwork and collaboration

Time management

Problem-solving skills

Listening skills

Multi-tasking strength

Problem-solving

Excellent people skills

Reliable and punctual

Goal oriented

Exceptional customer service

Relationship building

Languages

Portuguese
Advanced (C1)
English
Bilingual or Proficient (C2)

Timeline

School Assistant

Acorn School London (Waldorf Education)
09.2016 - 2018

Private Nanny

For 3 Years 2 Families
06.2013 - 2016

Sales Associate/Make up Artist

Estée Lauder Companies
2016 - 2024

Private Personal Assistant

Small Company
2014 - 2014

Bakery Production Worker & Manager Coffe Area

Pingo Doce
2003 - 2013

High School Diploma -

Lisbon
Sandra Isabel Nunes Mendes